Swim School Manager

About the role

The General Manager position is an integral member of our senior management staff and is directly responsible for all aspects of our product and customer service. The position has excellent opportunity for growth and upward mobility for qualified candidates.

Responsibilities

• Develop, implement, and manage the strategies that grow the business
• Responsible for partnering with the Regional Manager in establishing and maintaining the customer service vision and strategy, strategy execution, customer and community interaction, and direct sales
• Aid the District Manager in providing the vision, leadership, and direction to all who impact the business
• Responsible for developing and managing the P&L to achieve or exceed objectives in the areas of revenue growth, costs, and margin
• Continuously drive programs/processes that grow the business while optimizing margins
• Responsible for effectively forecasting, budgeting, planning, and setting goals
• Responsible for setting and managing productivity and performance expectations for personnel
• Responsible for organizing and developing an effective team that is motivated to successfully deliver service and to grow the business
• Responsible for attracting and hiring quality individuals who possess the necessary skills, knowledge, and experience required to fill open job positions
• Manage customer service at the front desk and retail counter
• Perform swim instruction, as necessary.

Requirements

• Leadership skills and the ability to motivate, supervise and develop staff
• Ability to work effectively in a team environment
• Ability to work any day of the week
• Strongly Preferred:
  • Previous experience with aquatics management
  • Previous experience with swim instruction
  • Experience working with children and young families
  • Knowledge of swimming pool maintenance & operation (Certified Pool Operator or Aquatics Facility Operator)

Benefits

• Flexible Schedules
• Employee Rewards Program
• FUN Environment
• Opportunities for Personal Growth
• Multiple Employment Tracks
• No Experience Necessary - We'll Train!
• Opportunity to Make a Real Difference
• Exclusive Swim Lesson Discounts