Surveillance Technician

Job Summary

The Surveillance Technician is responsible for supporting the Surveillance Department of Derby City Gaming & Hotel. Key responsibilities include setting up new hardware, installing and troubleshooting software, reviewing video footage, and maintaining surveillance systems.

Essential Duties And Responsibilities

• Sets up new hardware such as cameras, switches, servers, etc.
• Installs and troubleshoots company approved software and web applications
• Programs cameras, switches, servers, computers, etc.
• Provides quality problem resolution and process demonstration to the Surveillance Team
• Educates users to reduce reoccurring issues by offering solutions to problems in a proactive way
• Effectively and efficiently reviews all cameras as well as recording decks to analyze video and determine the validity of reports and/or investigative reviews
• Maintains familiarity with gaming law, regulations, company policies and procedures
• Diligently monitors all company assets as well as monitoring all employees for procedural violations
• Maintains up-to-date working knowledge of procedures and policies for all departments
• Maintains storage of media reviewed for investigative results and photographical purposes
• Creates and maintains technical documentation

Required Skills And Abilities

• Oral and written communication skills
• Willingness to assume responsibility relative to Surveillance Technician
• Willingness to assume overall responsibility relative to the performance of the Surveillance department

Education And Experience

• One to Two years of experience as a Surveillance/ IT Technician or degree in related field or equivalent combination of work experience and education is preferred
• Ability to obtain a valid Racing License

Physical Requirements & Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate to loud.
• The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

Benefits

N/A

Pay

$45,000 - $48,000

Schedule

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Qualifications

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Skills

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Benefits

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