Surveillance Technician

About the role

The Surveillance Technician, under the direction of the Surveillance Tech Supervisor I, is responsible for the installation, troubleshooting, repair, and maintenance of surveillance equipment, as well as updating surveillance equipment and vendor files.

Responsibilities

• Troubleshoots, repairs, rebuilds, installs, or orders surveillance equipment.
• Sets up IP networks for new installations.
• Programs surveillance equipment for use in the facility, including servers and workstations at all Kewadin Casino locations and Tribal buildings equipped with surveillance systems.
• Rebuilds and sets up RAID 5 and RAID 6 storage units.
• Performs maintenance and cleaning on cameras and systems.
• Deals with vendors and answers phones.
• Makes recommendations and completes paperwork for new surveillance equipment.
• Works in the Surveillance Office and provides backup to Surveillance team members.
• Works with law enforcement personnel on surveillance camera placement as needed.
• Provides law enforcement personnel with surveillance video as required.
• Performs all other job-related duties as assigned.

Requirements

• High School diploma or equivalent required.
• Three years of experience working with surveillance systems preferred.
• Must have a valid driver’s license and be insurable by the Sault Tribe Insurance Department.
• Must comply with annual driver’s license review and insurability standards with the Sault Tribe Insurance Department.
• Must undergo a criminal background investigation under the rules of the National Indian Gaming Commission.

Skills

• Knowledge of basic networking and ability to rebuild surveillance footage storage units required.
• Knowledge of telecommunication systems and fiber optics preferred.
• Must be able to rebuild computer desktops and servers and work with DOS programming.
• Ability to run different styles of man lifts, boom lifts, and forklifts preferred.
• Must be able to use basic hand and power tools.
• Must be able to work under pressure and handle difficult situations.
• Must be able to establish and maintain effective communication with co-workers, supervisors, and the general public.
• Must be able to prepare clear, concise, thorough, meaningful, and grammatically correct written reports, letters, memoranda, policy and procedural drafts, and other written documents.
• Must be flexible and available to work various shifts, including nights, weekends, and holidays.
• Must be 18 years of age.
• Must maintain confidentiality.
• Position requires being on call on a monthly basis to respond to after-hours emergencies relating to Casino surveillance.
• Must be able to work extended hours when needed.

Physical Requirements

• Position is sedentary, primarily sitting, with lifting a maximum of 100 pounds with team or dual lifting.
• Physical factors include constant sitting, use of hearing, smell, near/midrange/far vision, depth perception, color/field of vision; frequent typing; occasional standing, walking, carrying/lifting, pushing/pulling, climbing, stooping, kneeling, crawling, reaching, driving, and bending.
• Working conditions include working in a confined area for extended periods of time; constant exposure to noise; occasional exposure to weather and wet/humidity.
• Potential hazards include frequent exposure to high exposed places, computer use, and occasional exposure to electric shock, infectious exposure, and client contact.
• Personal protective equipment/clothing needed includes gloves and working on a rubber floor to protect against electric shock.

Native American preferred.