Surveillance Supervisor $24.00

Responsibilities

• Observe all Casino operations to ensure Guest Safety, and to detect errors, irregularities and compliance to established policies and procedures.
• Uses specialized equipment in the verification of possible abnormalities or suspicious behavior.
• Maintain a written account of activity performed and detected.
• Note areas for improvements and suggest corrective action to the Surveillance Director or Designee to prevent further irregularities.
• Perform such related duties as required or requested.
• Ensure all Company property is observed to provide for optimum Guest and Team Member Safety and assistance while providing Company asset protection.
• Ensure immediate action is taken on any situation which might be life threatening, illegal, or otherwise extraordinary.
• Provide effective and professional interface with all public service officials and representatives from other gaming establishments.
• Constantly monitor all areas within camera view.
• Proactively keep known cheats off of property.
• Ensure that all gaming regulations and procedures are being adhered to.
• Maintain familiarity with procedures of other departments in the handling of Company assets and property.
• Provide immediate notification of the appropriate department heads and civilian authorities upon detection of illegal activities.
• Maintain a thorough understanding and working knowledge of Company emergency action procedures.
• Effectively and professionally follow up actions and activities with reports as necessary.
• Complete all reports in a timely, accurate and truthful manner.
• Keep the Surveillance Director or Designee and other appropriate personnel informed of all pertinent information regarding Surveillance activities and any irregularities.
• Oversee and, at times, verify large payouts by the Casino (i.e. Jackpots and Keno Hits).
• Observe, detect, and report cheating activity.
• Operate video equipment.
• Aid in the completion of a daily consolidated report on activities observed or reported.
• Aid in the training of new Surveillance Team Members.
• Testify in court as required.
• Supervise and on duty Surveillance Team Members.
• Perform other duties as requested or assigned.

Qualifications

• High school diploma or equivalent.
• Knowledge of gaming regulations and procedures.
• Ability to operate surveillance equipment.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Physical ability to stand for long periods of time.