Counter Sales Supervisor

About the role

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Responsibilities

• Provide leadership and direct supervision to a team of counter sales employees to achieve the highest possible levels of customer service
• Participate in all aspects of hiring new employees. Responsible for training and coordinating daily activities
• In conjunction with the Branch Manager, responsible for the counter sales budget and profitability
• Responsible for driving electrical distribution sales for our counter business and developing new and existing customer relationships
• Responsible for daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Stay informed and educated on product knowledge
• May fill in for counter sales employees, other warehouse roles, and make deliveries as needed

Requirements

• 5+ years of customer service, sales, branch, or related experience
• 2+ years of leadership experience preferred
• Valid Driver’s License
• Certification to operate forklift, hand truck, pallet jack and other warehouse equipment preferred
• High School or GED - Required

Qualifications

• Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred
• Familiarity with automated order entry systems & PCs running Windows-based software
• Able to manage and understand Profit & Loss (P&L) for the counter budget
• Must be service oriented, self-motivated, dependable, possess excellent leadership skills, and customer service skills
• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
• Able to handle difficult situations and problem solve
• Excellent written and verbal communication skills
• Able to manage schedules, prioritize and multi-task
• Strong organizational skills

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities - We like to promote from within