Surveillance Officer, Wheeling Island Casino

About the role

The opportunity Delaware North Gaming is seeking a full-time Surveillance Officer to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Surveillance Officer, you will be conducting facility-wide surveillance camera operations to assist in the protection and safety of the property for guests and team members.

Responsibilities

• Monitor all areas of the property, including but not limited to gaming and cage activity, food and beverage activity, and security of the facility and the entire property
• Produce written reports and logs on any observed violations and illegal activity promptly
• Ensure that all cameras and computer systems are operational at all times
• Ensure that all state racing and gaming regulations and policies are followed
• Comply with confidentiality regulations regarding all surveillance information, including camera coverage, investigations, and proprietary material

Requirements

• Minimum of 1 year of related experience
• Able to obtain and maintain a state gaming license
• Good communication and interpersonal skills, including the ability to manage crowds effectively
• Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping
• Basic knowledge and/or training in investigations
• No high school diploma or GED required

Physical Requirements

• Ability to hear and speak to communicate on two-way radio
• Ability to sit for long periods of time
• Work environment may consist of a dark area, viewing video monitors for the entire shift
• Able to lift and carry up to 30 pounds

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Health, dental, and vision insurance (eligible team members)
• 401(k) with company match (eligible team members)
• Paid vacation days and holidays (eligible team members)
• Paid parental bonding leave (eligible team members)
• Employee assistance program (eligible team members)
• Tuition and/or professional certification reimbursement (eligible team members)

Pay

Paid Training Pay $16.00 - $16.00 / hour

Schedule

Shift details: Evenings, Overnight, Holidays, Weekends, 8hr shift, OT as needed

About the Company

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us!