Security Officer, Wheeling Island Casino
Delaware North Gaming is searching for a full-time Security Officer to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Security team member, you will work under the Security Manager to maintain a safe and secure environment for guests and team members, in accordance with the West Virginia Gaming Commission and applicable operational standards.
Pay
$15.75 - $15.75 / hour
Benefits
Delaware North provides a comprehensive benefits package designed to support team members' personal and professional well-being. All team members receive:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive:
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation days and holidays
- Paid parental bonding leave
- Employee assistance program
- Tuition and/or professional certification reimbursement
More information can be found at https://careers.delawarenorth.com/whatweoffer.
Responsibilities
- Enforce the rules and regulations of the local gaming commission
- Adhere to all unit and company alcohol service policies and procedures
- Report any incidents, following all departmental and organizational policies and procedures, and report any procedural violations and illegal activity
- Fill out departmental log forms, verifying all paperwork is complete and turned in at the conclusion of shifts
- Process guest complaints, using active listening skills to control difficult situations, and communicate with guests sensitively and with care
Requirements
- No high school diploma or GED required
- Security guard, state-certified
- Able to be licensed by the state gaming commission
- Highly motivated and takes initiative
- Team-oriented; ability to work effectively with others
- Ability to work in a fast-paced environment
Physical Requirements
- Frequent standing, walking, bending, climbing, stooping, lifting, reaching, and pushing
- Strong manual dexterity and the ability to lift and carry up to 35 lbs
- Occasional sitting for periods of time
- Visual awareness sufficient to identify potential security violations
- Hearing ability sufficient to respond to the spoken voice, audible alarms, and two-way radios
- Exposure to all weather conditions
Schedule
- Days, evenings, overnight, holidays, and weekends
- 8-hour shifts
- Overtime as needed
About the Company
Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, multiple dining options, and a 1,000-seat showroom.
Delaware North is a family-owned company with over 100 years of history, operating globally in iconic sports arenas, national parks, casinos, and more. We offer unique paths to growth and success in various fields, including restaurants, hotels, sports, gaming, operations, and retail.