Surveillance Lead (Horseshoe Bossier)

Responsibilities

• Operates all surveillance equipment, including, but not limited to, VCR’s, monitors, switchers, computers, controllers and cameras.
• Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures, and internal controls.
• Maintains a safe environment for our Team Members and guests.

Qualifications

• A minimum of two years casino surveillance experience is required.
• A thorough working knowledge of all casino games is required with an emphasis on payoffs, odds, procedures, and game protection.
• Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
• Must possess excellent customer service, communication, organizational, and writing skills.
• Must have a working knowledge of Gaming Control Board Regulations and Louisiana Revised Statutes 205, 463 through 465.
• Must be able to work any day of the week and any shift.
• Must have basic computer operational skills.
• Must be able to read, write, speak, and understand English.

Additional Requirements

• Must be able to sit or stand for long hours observing numerable CCTV screens.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to see and, also, remember the specific details of incidents and persons.
• Must be able to lift up to 50 pounds.
• Must be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras.
• Must be able to give court testimony when necessary and write detailed reports.
• Must present a well-groomed appearance.
• Must be able to work and maneuver in close quarters.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
• Must be able to work overtime or change shifts on short notice.