Surveillance Supervisor- Grave (Horseshoe Bossier)

Responsibilities

• Creates the work schedule for assigned shift and delegates assignments as needed.
• Operates all surveillance equipment with a high degree of skill, including but not limited to VCR’s, monitors, switchers, computers, controllers and cameras.
• Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
• Works in liaison with applicable department managers and state regulators with regards to confidential matters.
• Maintains attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

Qualifications

• A minimum of two years casino surveillance experience is required.
• Must be able to obtain Non-Key LA Gaming license.
• Must have a high degree of working knowledge of all casino operations.
• Must possess excellent customer service, written and verbal communication, leadership, and organizational skills.
• Must have demonstrated ability and working knowledge of cheating detection methods.
• Must be able to work any day of the week and any shift.
• Must be willing to work unscheduled shifts on short notice.
• Must have basic computer operational skills.
• Must be able to sit or stand for long hours observing numerable CCTV screens.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to see and also remember the specific details of incidents and persons.
• Must be able to lift up to 50 pounds.
• Must be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras.
• Must be able to give court testimony when necessary and write detailed reports.
• Must present a well-groomed appearance.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
• Must be able to work overtime or change shifts on short notice.
• Must be able to work and maneuver in close quarters.