Surveillance Agent - Full Time

Responsibilities

• Foster a fun environment
• Be a gracious host to all guests and co-workers
• Promote a positive influence in the community and participate in company-sponsored events
• Monitor facility through pan, tilt, and zoom cameras and record all pertinent activity
• Log and mark recordings and file them in appropriate repositories
• Patrol the gaming floor, Cashier’s Cages, Main Bank, and Count Rooms via CCTV cameras
• Conduct covert floor surveillance as assigned
• Record questionable activity for review and possible use as evidence
• Prepare daily logs of all pertinent activity
• Work closely with the Guest Safety Department in crime prevention activities
• Detect illegal activities in the facility, including Gaming areas, Food and Beverage areas, Cage and Count Room areas
• Adhere to Departmental and Human Resources Policies and Procedures
• Perform other duties as assigned

Requirements

• Outgoing, energetic, and enthusiastic attitude
• Enjoy hosting others
• Comfortable initiating conversations and creating a fun environment with guests
• A minimum of 21 years of age
• High school diploma or equivalent
• One to three months related experience or working knowledge of surveillance equipment and digital recording systems
• Working knowledge of gaming and cash handling positions
• Ability to read, interpret documents, write routine reports, and perform basic calculations
• Physical mobility with reasonable accommodations

Qualifications

• Must be able to qualify for necessary licenses and permits
• Experience in gaming surveillance or retail loss prevention is preferred
• Good handwriting and ability to communicate effectively
• Ability to work flexible hours and shifts