Surveillance Agent - Part-Time
Plainridge Park Casino · Plainville, MA · 3 wk ago
Business Development$20.25/hrPart-time
Responsibilities
- Responsible for fostering a fun environment
- Be a gracious host to all guests and co-workers
- Promote a positive influence in the community and participate in company-sponsored events
- Monitor facility through pan, tilt and zoom cameras and record all pertinent activity
- Log and mark recordings and file them in appropriate repositories
- Learn all table games offered and be trained in cheating methods and card counting
- Learn policies, procedures, Internal Controls and State Regulations for all gaming and cash handling positions
- Conduct covert floor surveillance as assigned by supervision
- Coordinate with the Surveillance supervisor to record questionable activity
- Prepare daily logs of all pertinent activity
- Work closely with the Guest Safety Department in crime prevention activities
- Detect illegal activities in the facility, including Gaming areas, Food and Beverage areas, Cage and Count Room areas
- Adhere to all Departmental and Human Resources Policy and Procedures
- Perform other duties as assigned
Requirements
- A minimum of 21 years of age
- A high school diploma or general education degree (GED)
- One to three months related experience and/or training, or equivalent combination of education and experience
- Working knowledge of surveillance equipment and digital recording systems
- Prior casino surveillance or table games dealer experience or retail loss prevention
- Experience with use of computers and Windows-based programs
- Ability to read, interpret documents, write routine reports and correspondence, and apply mathematical skills
- Physical mobility with reasonable accommodations
Qualifications
- Outgoing, energetic, and enthusiastic attitude
- Comfortable initiating conversations and creating a fun environment with guests
- Good handwriting
- Ability to perform job duties in various work areas, including confined spaces