Surveillance Agent

Responsibilities

• Knowledge of all slot/game's procedures and Title 31 of Virginia State Gaming Commission.
• Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift.
• Maintains all logs and ensures accuracy of log entries.
• Maintains confidentiality of all Hotel/Casino information.
• Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager, or on-shift Surveillance Supervisor.
• Communicates incidents to pit personnel by phone.
• Operates a closed-circuit television (CCTV) system to monitor casino activities and prepares reports and logs.

Requirements

• One year of games surveillance experience preferred.
• Prior experience in a security, casino, or surveillance related field preferred.
• Neat, professional appearance with good personal hygiene.
• Friendly, outgoing personality.
• Must be 21 years of age.
• Able to interface effectively with the public and co-workers.
• High school diploma or equivalent required. Some college preferred.
• Be able to satisfactorily complete a 90-day surveillance training program.
• Knowledge of all Casino/Hotel operations preferred.
• Strong communication skills required, both verbal and written.
• Must be able to work a flexible schedule including evenings, weekends, holidays, and on an “as needed” basis.
• Must be able to work in a very fast paced environment.
• Must be able to speak, read, write, and understand English.
• Must be able to tolerate areas containing secondhand smoke.
• Able to maintain regular, predictable attendance according to schedule.
• Able to handle large amounts of information and take the best action necessary to correct the situation.
• Requires all forms of dexterity and mobility throughout all shifts.
• Use of office equipment and computers.
• Ongoing games protection training.
• Able to interact with other departments, law enforcement and court personnel.
• Able to obtain and possess a VA Gaming License from the VA Lottery.

Pay

Hourly Wage - $16.00