Surgical Scheduler - Eye Physicians

About the Organization

Ohio State University Physicians (OSUP) operates over 100 outpatient centers and comprises a team of more than 1,800 professionals, including nurses, medical assistants, physicians, advanced practice providers, administrative staff, IT specialists, financial specialists, and leaders. OSUP is dedicated to advancing healthcare, education, and professional growth within a collaborative and compassionate work environment.

Our culture is grounded in inclusion, empathy, sincerity, and determination. We meet our teams where they are, uniting to serve each other and our community.

Responsibilities

• Ensure, organize, and maintain an active, accurate, and operational surgery schedule by coordinating all surgeries and procedures for assigned providers and service lines.
• Coordinate surgical procedures with multiple hospitals and ambulatory surgery centers.
• Schedule and coordinate pre-operative testing, communicate surgery orders, and collect necessary documentation for surgeries.
• Work closely with patients, physicians, staff, and operating rooms to provide accurate, timely, and responsive scheduling.
• Provide administrative support, solving routine and complex customer problems, and directing customers to address specific questions.
• Interact with patients, patients’ families, referring physicians, and third-party carriers regarding patient-related issues.
• Use independent judgment to plan, prioritize, and organize a diversified workload.
• Communicate regularly with clinical staff, medical secretaries, and staff within the product/service line to ensure customer and department needs are met, maximizing department time and utilization.

Requirements

• Two or more years of experience in a healthcare environment.
• High school diploma.
• High level of interpersonal skills to handle sensitive and confidential situations with poise, tact, and diplomacy.
• Knowledge of a variety of computer software applications, including word processing, spreadsheets, database, and presentation software (MS Word, Excel, Access, PowerPoint).
• Continual attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines.

Preferred: Experience with EPIC.

Benefits

OSUP offers a flexible, competitive benefits package, including:

• Medical, dental, and vision coverage.
• Health reimbursement accounts and flexible spending accounts.
• Retirement plans.
• Employee assistance program.
• Paid time off and holidays.
• Wellness program designed to support employees in living their best lives.

Eligibility for these benefits depends on your employment status.

Pay

USD $19.55 - USD $29.33 per hour.