Surgical Scheduler

Why You’ll Love This Role

Competitive starting pay: $15–$20/hour based on experience
Approximately 10 days PTO in your first year
6.5 paid holidays annually
Comprehensive benefits package including medical, dental, vision, and 401(k)
Career growth opportunities within a growing healthcare organization
Supportive, patient-centered team environment
Stable weekday schedule with a focus on work-life balance

What You’ll Do

• Communicate with patients regarding pre-operative and post-operative care and scheduling
• Educate patients on surgical procedures, lens options, and treatment plans
• Explain financing options and assist patients with applications such as CareCredit when needed
• Cook up and schedule surgical procedures accurately and efficiently
• Review surgical instructions, paperwork, and consent forms with patients
• Collect applicable patient payments and ensure documentation is completed properly
• Prepare and organize surgical charts and required paperwork for surgery centers and hospitals
• Scan and maintain accurate patient records and surgical documentation
• Perform preliminary testing and assist in counseling patients regarding lens options
• Deliver a compassionate, professional, and reassuring patient experience

What Makes You a Great Fit

• Strong communication and customer service skills
• Ability to explain information clearly and compassionately
• Highly organized with strong attention to detail
• Comfortable working in a fast-paced medical environment
• Ability to multitask and manage patient scheduling efficiently
• Prior medical office, surgical scheduling, or ophthalmology experience preferred but not required

Success Looks Like

We're looking for someone who creates a positive and supportive experience for every patient
Communicates professionally and confidently with patients and clinical teams
Maintains accuracy and organization with scheduling and documentation
Demonstrates empathy and patience when discussing procedures and financial options
Takes initiative and works collaboratively with physicians, surgery centers, and team members

Physical Requirements & Work Environment

This is primarily a sedentary role involving extended periods of sitting, phone communication, computer work, and detailed documentation review. Strong visual attention to detail and clear verbal communication are essential to success in this position.