Surgical Scheduler

About the Role

Trinity Health Of New England Medical Group is seeking a Surgical Scheduler to join the Orthopedics team in Waterbury. The Surgical Scheduler schedules surgical procedures, including pre and postoperative visits under the direction of the provider, maintains proper provider schedules, and coordinates surgeries in accordance with provider templates. This role ensures alignment between the surgeons’ OR schedule and the ambulatory practice schedule to avoid overlaps, while also obtaining accurate procedure, demographic, and insurance information from patients.

Responsibilities

• Maintains proper provider schedules and coordinates surgeries efficiently.
• Obtains pre-surgical testing, arrangements, and reporting to pre-admission testing with HospitalWorks in a timely manner, ensuring procedures are scheduled appropriately based on the patient’s diagnosis and urgency.
• Completes pre-authorizations and prior approvals from third-party payers for all radiology and surgical procedures.
• Accurately captures and maintains patient information, including demographic, diagnosis, procedure, insurance, and physician details in the electronic medical records system (EPIC).
• Coordinates exchanges of information between physicians in the group, outside groups, and Saint Francis Hospital and Medical Center regarding surgical cases.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.

Qualifications

• High School Diploma or equivalent.
• 2-5 years of healthcare office experience.
• Medical terminology preferred.
• Prior surgical scheduling experience highly preferred.

Benefits

• Day Shift – Full Time.
• Great benefits effective day 1.
• Patient-centric environment.
• Mission-driven team.
• Career growth and advancement potential.

About the Organization

We are a group of primary care providers, specialists, and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.