Surgical Scheduler

Location: NYC Joint & Spine Center, 34 S Dean Street, Suite 201, Englewood, NJ 07631

About the Role

The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.

Schedule

Full time, Monday–Friday (hours vary)

Responsibilities

• Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs
• Monitor schedules, identify conflicts, and communicate changes to appropriate departments
• Register patients accurately, verifying demographics, insurance, and required documentation
• Collect copayments and input patient information into scheduling and registration systems
• Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
• Coordinate front desk and reception area activities to support efficient center operations
• Assemble and maintain patient medical records and ensure confidentiality
• Communicate professionally with patients, families, physicians, and staff (using translators as needed)
• Support quality improvement, safety, and risk management initiatives
• Maintain organization and cleanliness of the front desk and nourishment areas
• Perform clerical and administrative duties, including supply management and record maintenance
• Perform other duties as assigned

Requirements

• High school diploma or GED required; healthcare or surgical scheduling experience preferred
• Strong organizational, multitasking, and communication skills
• Ability to manage competing priorities in a fast-paced healthcare environment
• Proficiency with Microsoft Windows–based systems and scheduling/registration platforms
• Current BLS certification

Physical Requirements

• Ability to lift up to 50 pounds
• Prolonged standing, walking, sitting, and frequent use of hands and arms
• Ability to bend, stoop, kneel, crouch, or balance as needed