Surgical Clerical Suppt Sched Specialist - Gastroenterology - Full-Time

Job Summary

The Surgery Clerical Support/Scheduling Specialist must exercise superior communication skills and filter a vast amount of information accurately, interfacing effectively with patients, physicians, and all other levels within the organization when scheduling procedures.

Education

• Required: High School education and experience in medical terminology
• Prior experience in surgery/procedure scheduling is preferred

Experience

• Clerical experience and/or healthcare experience is desirable
• Must be able to work with people
• A poised, courteous, pleasant personality, good telephone voice, and able to meet the public are required
• Accurate data entry skills with proficiency in Microsoft Outlook, Word, and Excel are preferred

Position Requirement(s)

• License/Certification/Registration Required: N/A
• Working knowledge of CPT, DRG, and ICD9 codes to add-on surgical procedures the day of, through the coordination of the Surgery Charge nurse and anesthesia is preferred
• Daily coordination of calls inbound and outbound calls for the department is required
• Handling multiple staff requests by directing the request to the most appropriate person in a timely manner to respond is required
• Completing patient transportation information for transporters to receive and pick up patients in a timely manner is required
• Supporting nursing staff lab requests using the paging system for transporter pick up and delivery is required

Department Position Summary

The Surgery Clerical Support/Scheduling Specialist must exercise superior communication skills and filter a vast amount of information accurately, interfacing effectively with patients, physicians, and all other levels within the organization. Has a working knowledge of CPT, DRG, and ICD9 codes to add-on surgical procedures the day of, through the coordination of the Surgery Charge nurse and anesthesia. Daily coordination of calls inbound and outbound calls for the department. Handles multiple staff requests, by directing the request to the most appropriate person in a timely manner to respond. Completes patient transportation information for transporters to receive and pick up patients in a timely manner. Supports nursing staff lab requests using the paging system for transporter pick up and delivery.