Surg Clerical Suppt Sched Specialist - Gastro - Full-Time

Job Summary

The Surgery Clerical Support/Scheduling Specialist must exercise superior communication skills and filter a vast amount of information accurately, interfacing effectively with patients, physicians, and all other levels within the organization when scheduling procedures. They must have a working knowledge of CPT, DRG, and ICD9 codes to add-on surgical procedures the day of, through the coordination of the Surgery Charge nurse and anesthesia. They must also handle multiple staff requests, direct them to the most appropriate person in a timely manner, and complete patient transportation information for transporters.

Education

• Required: High School education and experience in medical terminology
• Prior experience in surgery/procedure scheduling is preferred

Experience

• Clerical experience and/or healthcare experience is desirable
• Must be able to work with people, maintain a poised, courteous, pleasing personality, and have a good telephone voice
• Able to meet the public and possess accurate data entry skills

Position Requirement(s)

• License/Certification/Registration: N/A
• Preferred: Working knowledge of CPT, DRG, and ICD9 codes
• Preferred: Experience coordinating with the Surgery Charge nurse and anesthesia
• Handles multiple staff requests, directs them to the most appropriate person in a timely manner
• Completes patient transportation information for transporters to receive and pick up patients in a timely manner
• Supports nursing staff lab requests using the paging system for transporter pick up and delivery
• Supports physician practices in Chattanooga, TN

Department Position Summary

The Surgery Clerical Support/Scheduling Specialist must exercise superior communication skills and filter a vast amount of information accurately, interfacing effectively with patients, physicians, and all other levels within the organization. They must have a working knowledge of CPT, DRG, and ICD9 codes to add-on surgical procedures the day of, through the coordination of the Surgery Charge nurse and anesthesia. They must also handle multiple staff requests, direct them to the most appropriate person in a timely manner, and complete patient transportation information for transporters.