Supportive Housing Custodian

Tenant Services

Tenant Services at Father Joe's Villages focuses on helping residents build stability, maintain independence, and thrive. Many residents face health conditions, behavioral health challenges, disabilities, or other barriers that make maintaining a safe and healthy living environment difficult. Supportive Housing Custodians work alongside residents, assisting with housekeeping, developing routines, and fostering long-term housing stability.

Success in this role

Success in this role involves building trusting relationships with residents, ensuring safe and healthy living spaces, addressing concerns proactively, and collaborating with multidisciplinary teams to support successful tenancy. Every day, you contribute to safer communities, improved quality of life, and long-term housing stability.

The Role

• Provide custodial services within tenant units and common areas, including cleaning, sanitation, organization, and related housekeeping activities.
• Coach and assist tenants in maintaining clean, safe, and functional living spaces through hands-on support, encouragement, and skill-building.
• Build trusting, professional relationships while maintaining appropriate boundaries and promoting dignity and respect.
• Complete timely and accurate documentation of tenant interactions, custodial activities, and related services in assigned systems.
• Participate in Multidisciplinary Approach to Services (MAS) meetings by providing updates regarding tenant engagement, living environment concerns, and service needs.
• Collaborate closely with case managers, Tenant Services Coordinators, housing staff, and other team members to support coordinated tenant services.

Desirable Candidate Profile

• A high school diploma or GED is required.
• At least one year of responsible work experience demonstrating reliability, professionalism, and the ability to follow established procedures.
• Experience in custodial services, housekeeping, environmental services, residential support, hospitality, healthcare, supportive housing, or similar settings is preferred.
• Experience working with individuals experiencing homelessness, behavioral health challenges, disabilities, or substance use disorders is preferred.
• A valid California Driver's License is required.

Key Competencies

• Knowledge of custodial practices, sanitation procedures, and safe use of cleaning supplies and equipment.
• Ability to support tenants in developing housekeeping routines and independent living skills while respecting tenant choice and dignity.
• Strong communication and relationship-building skills.
• Ability to recognize and communicate safety, maintenance, sanitation, and tenant wellness concerns.
• Strong organizational, documentation, and time management skills.
• Ability to prioritize multiple responsibilities in a dynamic environment.
• Commitment to trauma-informed, tenant-centered services grounded in Compassion, Respect, Empathy, Empowerment, and Dignity.

Work Schedule

This is a full-time position supporting Permanent Supportive Housing communities across Father Joe's Villages. The typical schedule is Monday through Friday; however, occasional flexibility may be required to meet operational or tenant needs.

Compensation & Benefits

• The anticipated starting pay range for this role is $20.27 to $23.31 per hour, paid on a bi-weekly basis.
• Final placement and starting pay rate will be determined based on the candidate's experience, qualifications, certification status, and internal equity considerations.
• Father Joe’s Villages offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan options, paid time off, and professional development opportunities.
• Eligible employees also have access to wellness programs and employee assistance resources to support work-life balance and overall well-being.

Why Join Father Joe’s Villages

Join a mission-driven organization where your work directly helps individuals maintain safe, healthy, and stable housing. At Father Joe's Villages, you'll work alongside compassionate professionals committed to Housing First principles while building valuable experience in supportive housing, tenant engagement, and community-based services. Every day offers an opportunity to make a meaningful difference in someone's journey toward stability and independence.

Conditions of Employment

Employment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, license or certification verification, driving record review, and other requirements relevant to the role.

Equal Employment Opportunity

Father Joe’s Villages is an equal opportunity employer dedicated to building a diverse, inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.