Supported Living Program Supervisor

About the role

The Program Supervisor oversees and manages the provision of support for assigned participants living at particular sites, including supervision of staff. This position interacts with program participants and must be familiar with the Guiding Values issued by the Developmental Disabilities Administration.

Responsibilities

• Supervise the provision of participant’s health, behavioral, safety, social and medical support services
• Oversee the development and implementation of participant IISPs reflecting the participant’s preference and concurrence
• Monitor IISP goal progress and review documentation regularly; Provide IISP reviews or updates as assigned or needed
• Review and assist in the implementation of Positive Behavior Support as needed or assigned; Make recommendations to the Health Care Supervisor and/or Clinical Manager for revisions
• Provide direction and oversight to participant outings and activities
• Facilitate participants accessing their community regularly for activities of their choice
• On-call and after-hour supervision, direction and support as needed or assigned
• Coordinate, facilitate and assist with participant’s medical and behavioral programs
• Maintain regular and consistent communication with participants medical/behavioral health team
• Coordinate and assist with the provision of health care, nurse delegation and medication management; Schedule, facilitate or participate in training as needed or assigned
• Review and audit records periodically; Records include but are not limited to: consents, property inventories, leases, ISP’s, IISP’s, guardianship papers, nurse delegation paperwork and any other client record information
• Review written and electronic documentation regularly; Address documentation errors promptly
• Provide assistance and training on the use of objective, professional language and terminology as necessary
• Absorb and manage both client’s individual and house financial accounts; Coordinate with appropriate personnel to protect participants’ financial resources
• Serve as a liaison between participants and their families, friends, vocational program staff, day program staff, DDA Case/Resource Management and other service providers
• Participate in staff meetings and attend other meetings and seminars; complete individual training requirements annually and maintain certifications and licensures, as required
• Attend mandatory training to complete: First Aid / CPR, Blood borne pathogens, Mandated reporter, Continuing Education requirements for Long-term Care Workers
• Operate a personal and/or agency vehicle on a regular basis; Maintain personal vehicle in a safe operating condition
• Maintain certifications and licenses, as a condition of employment: Washington State Driver’s license and automobile registration, Automobile insurance that meets Washington State requirements
• Perform other duties as needed or assigned on a daily basis

Requirements

• Intermediate knowledge of principles and processes for providing supported living and personal care supports
• Intermediate ability to handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiate with others
• Able to encourage others and build mutual trust, respect, and cooperation among team members
• Basic knowledge of the principles of performance management and the supervision of personnel
• Demonstrated ability to apply general rules to specific problems to produce answers that make sense and to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

Qualifications

• Depending on individual client needs, this position may work with adaptive medical equipment (walker, wheel chair, Hoyer lift, wheel chair lift, gait belt, etc.) and may be required to provide hands-on or stand-by assistance.
• This position will operate an automobile to perform the essential functions of this position, therefore the use of vision and hearing are required for safety.
• Travel between work sites will be required.
• This position also requires the physical ability to support clients that have intellectual and developmental disabilities and may be assaultive or aggressive, medically fragile and/or unable to ambulate.
• Work sites may have flights of stairs and require the ability to traverse. Adaptive equipment may be used as long as physical safety is ensured at all times.

Skills

• Compile, categorize, calculate, audit, or verify information or data
• Basic knowledge of software commonly used to perform the essential functions of the position (Word, Excel, Outlook, etc.)

Benefits

Benefits for Full-Time Employees (30 hours or more a week) include Medical, Dental, Vision, 403(b) (non-profit version of a 401(k)) with company match, Life Insurance, Tuition Savings Program, and Tuition Reimbursement. Employees working 34 or more hours a week are eligible for PTO accrual.

Please note: It is agency policy that all workers are required to be vaccinated against COVID-19.