Support Specialist - Montbello

Job Summary

We are recruiting for a mission-driven Support Specialist - Montbello to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

About the Role

Department: Montbello Family Practice

Under general supervision, performs various clerical/administrative duties. Answers telephone, disseminates information, assists in payroll processing, and ordering supplies. Prepares correspondence, reports, memorandums, minutes, and forms. Maintains internal personnel files in an orderly manner and regularly updates them for internal Department use.

Essential Functions

• Accurately inputs data into databases and identifies errors promptly. (50%)
• Answers Department phone lines in a timely, courteous manner and routes calls appropriately or takes accurate messages (15%)
• Maintains records and files which supports database. (15%)
• Processes requests for records and files (15%)
• Prepares invoices as needed. (5%)

Education and Work Experience

• High School Diploma or GED Required
• 1-3 years clerical or administrative experience

Required and Knowledge, Skills And Abilities

• Knowledge of medical terminology.
• Telephone and computer and system skills.
• Organization and communication skills.
• Ability to demonstrate professional work behavior by following guidelines established by policies and procedures.
• Ability to multitask.
• Ability to work independently and with others.
• Ability to troubleshoot and solve problems within limits of established policies, procedures, or instructions.
• Proficient in Microsoft Office Suite.
• Knowledge of word processing and data entry systems.
• Proficient in the Learning Management System, Cornerstone.
• Proficient in Sharepoint.

Shift Work Type

Regular (0.8 FTE)

Pay

$21.00 - $28.91 / hr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions.

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Comeprehensive medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Equal Opportunity Employer

We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.