Support Specialist

Responsibilities

• Provide excellent customer service to patients and with providers
• Perform multiple administrative support functions including billing and tracking of insurance/funding requirements, master scheduling for new evaluations and daily appointments
• Supports the clinicians with day-to-day monitoring and tracking of documentation, scheduling needs, and prior authorizations for service
• Performs administrative support functions including but not limited to: confirmation calls, patient enrollment, scheduling and tracking of insurance requirements, managing practice incoming and outgoing calls, and customer service requests
• Supports clinical practice and providers in relation to lifting, transfers, assisting in clinical sessions, maintaining clinical space and equipment as well as equipment logs, and need for repairs and or routine service
• Responsible for overall cleanliness and organization of clinical space

Requirements

• High School diploma or GED required
• Familiarity with insurance and medical billing, as well as scheduling in the Electronic Medical Record (EMR)
• Detail oriented, organized and able to work independently
• Must be at least 18 years old to apply for this position

Pay

Compensation Range: $17.78 - $20.64

Schedule

Full-time position