Support Services Dispatcher
Purpose & Scope
The Support Services Dispatcher will answer telephones, process work orders, and assign personnel to complete work orders. They will greet all incoming vendors and employees and assist employees as needed. This role includes handling customer service interactions, primarily through telephone and personal contact with both internal and external customers. Additionally, the function incorporates daily operational tasks, computerized record-keeping, and general office activities.
Responsibilities
- Answer telephones and process work orders
- Assign personnel to complete work orders
- Greet all incoming vendors and employees
- Aid employees as needed
- Handle customer service interactions through telephone and personal contact
- Manage daily operational tasks
- Perform computerized record-keeping
- Contribute to general office activities
Requirements
- High school diploma or equivalent
- One year of office/clerical experience preferred
- Typing experience required
- One year of experience using Microsoft Office Suite preferred
Qualifications
Must be able to communicate effectively with a wide variety of people. Must maintain composure and handle stress in a busy office atmosphere. Must represent the hospital and the Department of Facilities Engineering professionally and friendlily to all employees and visitors.
Skills
N/A
Benefits
At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities. In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families.
Pay
No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.
Schedule
N/A
Company Information
VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law. VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.