Support Services Clerk

About the role

Our Commerce and Compliance Division is searching for an office specialist! Join the team and perform a variety of clerical tasks including daily mail preparation, data entry, preparing financial transactions, and scanning documents. This is a great way to start your career with a state agency that provides comprehensive benefits, paid holidays, opportunities for growth and much more!

Responsibilities

• Prepare daily outgoing mail by sealing, weighing, labeling and logging items for shipment via USPS and other services.
• Enter and verify data from multiple sources into computer systems, ensuring accuracy and proper coding.
• Operate and maintain office equipment such as scanners, folding machines and labeling tools, including routine cleaning and troubleshooting.
• Review and process financial documents, including payments, refunds and account corrections.
• Scan and image documents for retention, perform quality checks and re-scan as needed to ensure clarity and completeness.
• Provide clerical support by updating customer records, retrieving files and assisting staff with training and procedure development as needed.

Work is performed in a typical office environment and includes sitting or standing for long periods of time while performing repetitive tasks.

Requirements

• One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents; or
• An equivalent combination of experience and college coursework or training in a general office occupation.

Qualifications

We may also use transferable skills, experience and education to help us decide who will move forward. We’d like to see:

• Experience working closely with others to achieve team goals.
• Experience executing tasks methodically while maintaining efficiency, precision, and quality.
• Experience in organizing work efficiently, exercising independent judgment to complete work tasks and track completed tasks.
• Experience handling multiple tasks and shifting priorities while maintaining accuracy and meeting deadlines.
• Experience recognizing problems or obstacles and effectively communicating in team environment.

Benefits

• Work/life balance
• 11 paid holidays a year
• Flexible work schedules
• Paid leave

Pay

Comprehensive and equitable base salary offer within the listed range: $3,513 – $4,308 per month (non-PERS). If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.