Support Services Clerk

About the role

The Oregon Department of Transportation's Commerce and Compliance Division (CCD), Business Operations / Support Services unit in Salem, is hiring an Office Specialist 1 – Support Services Clerk. Each employee in the Division must be aware of and adhere to OAR 740-020-0010 and ORS 823.007; failure to follow applicable administrative rules and statutes may impact employment.

Responsibilities

• Prepare daily outgoing mail by sealing, weighing, labeling, and logging items for shipment via USPS and other services.
• Enter and verify data from multiple sources into computer systems, ensuring accuracy and proper coding.
• Operate and maintain office equipment such as scanners, folding machines, and labeling tools, including routine cleaning and troubleshooting.
• Review and process financial documents, including payments, refunds, and account corrections.
• Scan and image documents for retention, perform quality checks, and re-scan as needed to ensure clarity and completeness.
• Provide clerical support by updating customer records, retrieving files, and assisting staff with training and procedure development as needed.

Work is performed in a typical office environment and includes sitting or standing for long periods of time while performing repetitive tasks. A full position description including all duties and working conditions is available by emailing ODOTRecruitment@odot.oregon.gov.

Qualifications

One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR an equivalent combination of experience and college coursework or training in a general office occupation.

Desired attributes

• Experience working closely with others to achieve team goals.
• Experience executing tasks methodically while maintaining efficiency, precision, and quality.
• Experience organizing work efficiently, exercising independent judgment to complete work tasks and track completed tasks.
• Experience handling multiple tasks and shifting priorities while maintaining accuracy and meeting deadlines.
• Experience recognizing problems or obstacles and effectively communicating in a team environment.

Applicants do not need to have all of these qualities to be eligible. Transferable skills, experience, and education may also be used to determine who moves forward.

Benefits

• Work/life balance, 11 paid holidays a year, flexible work schedules, and paid leave.
• Comprehensive and equitable base salary offer within the listed range, determined through an equal pay assessment using information provided in the application materials.
• Public Service Loan Forgiveness opportunity.
• Weekly email notifications of new job postings via subscription.

Pay

$3,513 – $4,308 monthly (non-PERS range). If already a participating PERS member or once PERS eligible, the salary range increases by 6.95%.