Supplier Support Coordinator
PerLuxe Travels · United States · 1 wk ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time
About the role
PerLuxe Travels is hiring a Supplier Support Coordinator to strengthen partner coordination across premium resorts, cruises, Disney trips, family and couples travel, group planning, quotes, and travel-rule research. The role ensures every handoff shows what is complete, what is pending, and who owns the next step. Success is measured by making partner coordination more reliable and surfacing repeated failure points before they affect customers, partners, or teammates.
Responsibilities
- Own the Supplier Support Coordinator workflow by helping the team keep product and service details aligned with confirmed information.
- Coordinate the workflow by maintaining current supplier or partner information.
- Review the workflow by following up on open service and inventory questions.
- Maintain the workflow by documenting commitments and response deadlines.
- Track the workflow by routing partner issues to the right internal owner.
Skills
- Use Inventory Coordination and Issue Resolution confidently in supplier support coordination.
- Apply Status Tracking without losing track of exceptions, owners, or deadlines.
- Document Resort and Cruise Support decisions clearly for team clarity.
- Use sound judgment in Vendor Relations, especially when escalation is needed.
Pay
Base salary: $42,000–$62,000 per year.
Schedule
Full-time, 100% remote within the United States.