Supplier Recovery Specialist

Position Summary

The Supplier Recovery Specialist will facilitate continuous improvements initiatives and problem resolution of quality issues / opportunities with suppliers and monitor supplier's performance against contractual obligations, scorecards and key performance indicators.

Essential Functions

• Responsible for leading recovery efforts on key supplier delivery issues, establishing governance and reporting. Conducting deep dives into constraints and guiding suppliers to resolve them.
• Will participate in supplier site audits and/or coordinate supplier audits with a cross functional team to determine appropriateness and quality of supplier's product.
• Will have responsibility for leading supplier recovery and risk mitigation efforts at supplier sites located anywhere in the country.
• Will initiate vendor quality management, improvements including evaluating process capability, tracking delivery, output, and reporting of supplier performance.
• Deploy Supplier Recovery, which may include any combination of assessments, training, quality improvements, delivery improvements, capacity improvement, lead-time reductions.
• Lead in cross functional project teams driving improvements in on-time delivery, volatility, sub-tier management.
• Complete root cause analysis and recommend / implement corrective actions where developed solutions will drive closure of root-cause actions.
• Interface with all levels of the organization, suppliers, and customers regarding supplier performance and improvement actions and processes. Be prepared to report out at executive levels on plans and results.
• Work collaboratively across complex organizational structures to develop and implement systemic solutions as countermeasures to resolve chronic business performance issues.

Qualifications

• Bachelor degree in Business Administration or related field (e.g., industrial & systems engineering, supply chain, finance, law/contract law, program management)
• Demonstrated ability to perform essential functions of the job typically acquired through one or more years of increasingly responsible experience in contract administration or procurement
• Supply chain, supplier quality, procurement or operations experience (manufacturing or distribution preferred)
• Practical experience leading supplier recovery, CAPA, root cause analysis (5‑Why, Fishbone) and performance improvement projects
• Strong analytical skills; proficiency with Excel and experience with BI tools (Power BI, Tableau) and ERP systems
• Excellent stakeholder management and cross‑functional collaboration skills; ability to lead without direct authority
• Solid project management skills; comfortable driving multiple concurrent actions
• Clear written and verbal communication, including executive summaries and supplier escalation communications
• Ability to travel to supplier sites up to 50% as required

Benefits

• Competitive Compensation
• Participation in Annual Incentive Program
• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
• Career development and tuition reimbursement
• Paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance (provided at no cost)
• Supplemental benefit programs including identity protection, legal protection, and pet wellness (available at competitive rates)
• Paid Time Off and Company-Paid Holidays