Supplier Recovery Specialist
Miller Industries · Ooltewah, TN · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Miller Industries" description, then "Supplier Recovery Specialist" role description, responsibilities, qualifications, benefits. We must not repeat job title as heading. Use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have About Miller Industries (company description) maybe treat as "About the role"? Actually "About the role" is generic; but we have description of the company and role. Could use "About the role" heading and put the company description plus role summary? The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have heading "About the role" and include the paragraph about Miller Industries and the role summary. Then "Responsibilities" heading with list of responsibilities. Then "Qualifications" heading with list. Then "Benefits" heading with list. No Pay or Schedule as not specified. Also maybe "Skills" not needed. We'll include only sections with content.
We must preserve all substantive information; not invent or summarize away detail. Must not drop details. Need to include all bullet points from responsibilities, qualifications, benefits. Must not include boilerplate like EEO, navigation, cookie, etc. Also remove duplicated lines. The posting includes some duplicated lines like "Tuition Reimbursement Professional Development programs Career Advancement opportunities" appears twice? Actually appears in the "Some Of The Specific Things That Sets Us Apart" list and again in Benefits list. We need to preserve all substantive information but not duplicate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. So we should include each unique piece only once. For benefits list, we have: Medical Insurance, Dental Insurance, Company Matched 401(k), AD&D, Disability & Basic Life – no cost to you!, Tuition Reimbursement, Professional Development programs, Career Advancement opportunities, 9 paid holidays each year., Paid Vacation. Also earlier list includes Bonuses (twice a year) based on company and plant performance, Regular performance evaluations and merit increases, Tuition Reimbursement, Professional Development programs, Career Advancement opportunities, Family Day Outings, Free on-site Annual Health & Wellness Screenings. Those are also benefits. So we need to combine unique benefits. Let's extract all benefit-like statements:
From "Some Of The Specific Things That Sets Us Apart From The Rest Include":
- Bonuses (twice a year) based on company and plant performance
- Regular performance evaluations and merit increases
- Tuition Reimbursement
- Professional Development programs
- Career Advancement opportunities
- Family Day Outings
- Free on-site Annual Health & Wellness Screenings
From Benefits section:
- Medical Insurance
- Dental Insurance
- Company Matched 401(k)
- AD&D, Disability & Basic Life – no cost to you!
- Tuition Reimbursement
- Professional Development programs
- Career Advancement opportunities
- 9 paid holidays each year.
- Paid Vacation
Combine unique items (case-sensitive? We'll just list each unique phrase). Duplicates: Tuition Reimbursement, Professional Development programs, Career Advancement opportunities appear in both; keep once.
Thus final benefits list:
- Bonuses (twice a year) based on company and plant performance
- Regular performance evaluations and merit increases
- Tuition Reimbursement
- Professional Development programs
- Career Advancement opportunities
- Family Day Outings
- Free on-site Annual Health & Wellness Screenings
- Medical Insurance
- Dental Insurance
- Company Matched 401(k)
- AD&D, Disability & Basic Life – no cost to you!
- 9 paid holidays each year.
- Paid Vacation
Now responsibilities: list from "Key Responsibilities:" with sub-bullets. Need to preserve all. Let's extract each bullet:
Under Key Responsibilities:
Supplier Recovery Administration:
- Own and manage the end-to-end supplier recovery process across all domestic Miller operations.
- Identify supplier-related events that create operational, financial, quality, logistics, warranty, or customer impacts.
- Establish and maintain standardized processes for capturing supplier-related costs and recovery opportunities.
- Ensure timely investigation, documentation, submission, and resolution of supplier recovery claims.
- Maintain accurate records of all supplier recovery activity and recovery status.
Cost Identification & Financial Analysis:
- Collaborate with operations, manufacturing, quality, engineering, customer service, purchasing, and finance teams to identify supplier-related costs.
- Quantify direct and indirect financial impacts including, but not limited to production downtime, expedited freight, labor, rework and scrap, line disruptions, warranty expenses, field service costs, customer accommodations, inventory impacts and administrative expenses
- Analyze recovery opportunities and develop supporting financial calculations.
- Validate supporting documentation prior to claim submission.
Supplier Engagement & Claims Management:
- Serve as the primary point of contact for supplier recovery discussions.
- Prepare, present, and negotiate supplier recovery claims.
- Work directly with suppliers to obtain reimbursement, credits, chargebacks, or other agreed-upon settlements.
- Escalate unresolved supplier disputes through appropriate channels.
- Maintain professional supplier relationships while advocating for Miller's interests.
Cross-Functional Partnership:
- Partner with Purchasing and Quality Assurance teams to improve supplier accountability.
- Support root cause investigations and corrective action initiatives related to supplier performance issues.
- Coordinate with Finance to ensure recoveries are properly recorded and tracked.
- Work with Customer Service and Operations teams to assess customer-facing impacts and related costs.
- Assist leadership teams in identifying recurring supplier issues that require corrective action.
Reporting & Continuous Improvement:
- Develop and maintain supplier recovery metrics, dashboards, and reporting.
- Track recovery trends, open claims, recovered dollars, aging claims, and supplier performance impacts.
- Identify process improvements that improve cost recovery effectiveness and reduce future exposure.
- Provide regular updates to leadership regarding recovery performance and key supplier risks.
- Support special projects and strategic initiatives related to supplier performance and cost reduction.
We need to output as
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have About Miller Industries (company description) maybe treat as "About the role"? Actually "About the role" is generic; but we have description of the company and role. Could use "About the role" heading and put the company description plus role summary? The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have heading "About the role" and include the paragraph about Miller Industries and the role summary. Then "Responsibilities" heading with list of responsibilities. Then "Qualifications" heading with list. Then "Benefits" heading with list. No Pay or Schedule as not specified. Also maybe "Skills" not needed. We'll include only sections with content.
We must preserve all substantive information; not invent or summarize away detail. Must not drop details. Need to include all bullet points from responsibilities, qualifications, benefits. Must not include boilerplate like EEO, navigation, cookie, etc. Also remove duplicated lines. The posting includes some duplicated lines like "Tuition Reimbursement Professional Development programs Career Advancement opportunities" appears twice? Actually appears in the "Some Of The Specific Things That Sets Us Apart" list and again in Benefits list. We need to preserve all substantive information but not duplicate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. So we should include each unique piece only once. For benefits list, we have: Medical Insurance, Dental Insurance, Company Matched 401(k), AD&D, Disability & Basic Life – no cost to you!, Tuition Reimbursement, Professional Development programs, Career Advancement opportunities, 9 paid holidays each year., Paid Vacation. Also earlier list includes Bonuses (twice a year) based on company and plant performance, Regular performance evaluations and merit increases, Tuition Reimbursement, Professional Development programs, Career Advancement opportunities, Family Day Outings, Free on-site Annual Health & Wellness Screenings. Those are also benefits. So we need to combine unique benefits. Let's extract all benefit-like statements:
From "Some Of The Specific Things That Sets Us Apart From The Rest Include":
- Bonuses (twice a year) based on company and plant performance
- Regular performance evaluations and merit increases
- Tuition Reimbursement
- Professional Development programs
- Career Advancement opportunities
- Family Day Outings
- Free on-site Annual Health & Wellness Screenings
From Benefits section:
- Medical Insurance
- Dental Insurance
- Company Matched 401(k)
- AD&D, Disability & Basic Life – no cost to you!
- Tuition Reimbursement
- Professional Development programs
- Career Advancement opportunities
- 9 paid holidays each year.
- Paid Vacation
Combine unique items (case-sensitive? We'll just list each unique phrase). Duplicates: Tuition Reimbursement, Professional Development programs, Career Advancement opportunities appear in both; keep once.
Thus final benefits list:
- Bonuses (twice a year) based on company and plant performance
- Regular performance evaluations and merit increases
- Tuition Reimbursement
- Professional Development programs
- Career Advancement opportunities
- Family Day Outings
- Free on-site Annual Health & Wellness Screenings
- Medical Insurance
- Dental Insurance
- Company Matched 401(k)
- AD&D, Disability & Basic Life – no cost to you!
- 9 paid holidays each year.
- Paid Vacation
Now responsibilities: list from "Key Responsibilities:" with sub-bullets. Need to preserve all. Let's extract each bullet:
Under Key Responsibilities:
Supplier Recovery Administration:
- Own and manage the end-to-end supplier recovery process across all domestic Miller operations.
- Identify supplier-related events that create operational, financial, quality, logistics, warranty, or customer impacts.
- Establish and maintain standardized processes for capturing supplier-related costs and recovery opportunities.
- Ensure timely investigation, documentation, submission, and resolution of supplier recovery claims.
- Maintain accurate records of all supplier recovery activity and recovery status.
Cost Identification & Financial Analysis:
- Collaborate with operations, manufacturing, quality, engineering, customer service, purchasing, and finance teams to identify supplier-related costs.
- Quantify direct and indirect financial impacts including, but not limited to production downtime, expedited freight, labor, rework and scrap, line disruptions, warranty expenses, field service costs, customer accommodations, inventory impacts and administrative expenses
- Analyze recovery opportunities and develop supporting financial calculations.
- Validate supporting documentation prior to claim submission.
Supplier Engagement & Claims Management:
- Serve as the primary point of contact for supplier recovery discussions.
- Prepare, present, and negotiate supplier recovery claims.
- Work directly with suppliers to obtain reimbursement, credits, chargebacks, or other agreed-upon settlements.
- Escalate unresolved supplier disputes through appropriate channels.
- Maintain professional supplier relationships while advocating for Miller's interests.
Cross-Functional Partnership:
- Partner with Purchasing and Quality Assurance teams to improve supplier accountability.
- Support root cause investigations and corrective action initiatives related to supplier performance issues.
- Coordinate with Finance to ensure recoveries are properly recorded and tracked.
- Work with Customer Service and Operations teams to assess customer-facing impacts and related costs.
- Assist leadership teams in identifying recurring supplier issues that require corrective action.
Reporting & Continuous Improvement:
- Develop and maintain supplier recovery metrics, dashboards, and reporting.
- Track recovery trends, open claims, recovered dollars, aging claims, and supplier performance impacts.
- Identify process improvements that improve cost recovery effectiveness and reduce future exposure.
- Provide regular updates to leadership regarding recovery performance and key supplier risks.
- Support special projects and strategic initiatives related to supplier performance and cost reduction.
We need to output as - for any list of duties/requirements/benefits. So we can have a single
with all responsibility items, or we could break into subheadings? The instruction only says use for section headings and - for any list. It doesn't forbid multiple lists. We'll just have one
under Responsibilities containing all items.
Qualifications: list from "Qualifications:":
- Bachelor's degree in Supply Chain Management, Business Administration, Finance, Engineering, Operations Management, or related field.
- 5+ years of experience in supply chain, procurement, operations, manufacturing, quality, finance, or related business functions.
- Experience analyzing operational and financial data.
- Experience working in a manufacturing environment.
- Strong understanding of supplier relationships and business processes.
- Experience with supplier claims, supplier quality, procurement, recovery management, cost accounting, or operations analysis.
- Knowledge of manufacturing cost structures and operational performance metrics.
- Experience negotiating commercial resolutions with suppliers.
- Experience using ERP/MRP systems and reporting tools.
We'll output as .
Now About the role: we need a paragraph describing Miller Industries and the role. Combine the introductory paragraph about Miller Industries and the role summary: "The Supplier Recovery Specialist is responsible for protecting Miller Industries from supplier-related financial losses by identifying, quantifying, documenting, and recovering costs associated with supplier performance issues. This role partners closely with Supply Chain, Manufacturing, Operations, Quality, Engineering, Customer Support, and Finance teams to assess the operational and customer impacts of supplier disruptions, material defects, shortages, quality failures, and delivery issues. The position serves as the primary owner of the supplier recovery process, ensuring that all eligible costs are captured, validated, and pursued with suppliers through a disciplined recovery process. Success in this role requires strong analytical skills, business acumen, negotiation capability, and the ability to work cross-functionally to protect Miller's financial interests while maintaining productive supplier relationships."
Also include the earlier paragraph about Miller Industries: "About Miller Industries Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You’ve seen our vehicles on such television shows as “Highway Thru Hell”, “Wrecked”, and “Hustle and Tow”. We’re extremely proud of the work we do and the quality of product we produce - this is why we hire only the best people. Do you have what it takes to be part of the World’s Largest Manufacturer of Towing and Recovery Equipment? From the beginning we’ve been innovators; we’re constantly finding ways to improve our product, grow our company, and make the Miller experience better! At Miller we have your back, you’ll quickly learn that you’re part of something special. When you see one of our towing and recovery vehicles rolling down the road, you’ll feel pride for the work you’re a part of. We Are Currently Looking For Driven Individuals That Share Our Vision."
We should combine into a couple paragraphs under About the role heading.
We must not include boilerplate like EEO etc. Also remove duplicated lines and navigation etc. Also remove the link texts and video references? Those are part of the company description? The paragraph includes "To watch how this amazing vehicle came to be please click on the following link: The Century M100." and then list of links. Those are likely navigation/link boilerplate; we should remove them as they are not substantive content about the role. Also remove "For more awesome information on Miller Industries check out more links below:" and the list of links. Also remove the line about "Miller Industries is an equal opportunity employer . All employment decisions..." as EEO boilerplate.
Thus final HTML:
About the role
Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You’ve seen our vehicles on such television shows as “Highway Thru Hell”, “Wrecked”, and “Hustle and Tow”. We’re extremely proud of the work we do and the quality of product we produce - this is why we hire only the best people. Do you have what it takes to be part of the World’s Largest Manufacturer of Towing and Recovery Equipment? From the beginning we’ve been innovators; we’re constantly finding ways to improve our product, grow our company, and make the Miller experience better! At Miller we have your back, you’ll quickly learn that you’re part of something special. When you see one of our towing and recovery vehicles rolling down the road, you’ll feel pride for the work you’re a part of. We Are Currently Looking For Driven Individuals That Share Our Vision.
The Supplier Recovery Specialist is responsible for protecting Miller Industries from supplier-related financial losses by identifying, quantifying, documenting, and recovering costs associated with supplier performance issues. This role partners closely with Supply Chain, Manufacturing, Operations, Quality, Engineering, Customer Support, and Finance teams to assess the operational and customer impacts of supplier disruptions, material defects, shortages, quality failures, and delivery issues. The position serves as the primary owner of the supplier recovery process, ensuring that all eligible costs are captured, validated, and pursued with suppliers through a disciplined recovery process. Success in this role requires strong analytical skills, business acumen, negotiation capability, and the ability to work cross-functionally to protect Miller's financial interests while maintaining productive supplier relationships.
Responsibilities
- Own and manage the end-to-end supplier recovery process across all domestic Miller operations.
- Identify supplier-related events that create operational, financial, quality, logistics, warranty, or customer impacts.
- Establish and maintain standardized processes for capturing supplier-related costs and recovery opportunities.
- Ensure timely investigation, documentation, submission, and resolution of supplier recovery claims.
- Maintain accurate records of all supplier recovery activity and recovery status.
- Collaborate with operations, manufacturing, quality, engineering, customer service, purchasing, and finance teams to identify supplier-related costs.
- Quantify direct and indirect financial impacts including, but not limited to production downtime, exped
- with all responsibility items, or we could break into subheadings? The instruction only says use
- for any list. It doesn't forbid multiple lists. We'll just have one
- under Responsibilities containing all items.
Qualifications: list from "Qualifications:":
- Bachelor's degree in Supply Chain Management, Business Administration, Finance, Engineering, Operations Management, or related field.
- 5+ years of experience in supply chain, procurement, operations, manufacturing, quality, finance, or related business functions.
- Experience analyzing operational and financial data.
- Experience working in a manufacturing environment.
- Strong understanding of supplier relationships and business processes.
- Experience with supplier claims, supplier quality, procurement, recovery management, cost accounting, or operations analysis.
- Knowledge of manufacturing cost structures and operational performance metrics.
- Experience negotiating commercial resolutions with suppliers.
- Experience using ERP/MRP systems and reporting tools.
We'll output as
- Own and manage the end-to-end supplier recovery process across all domestic Miller operations.
- Identify supplier-related events that create operational, financial, quality, logistics, warranty, or customer impacts.
- Establish and maintain standardized processes for capturing supplier-related costs and recovery opportunities.
- Ensure timely investigation, documentation, submission, and resolution of supplier recovery claims.
- Maintain accurate records of all supplier recovery activity and recovery status.
- Collaborate with operations, manufacturing, quality, engineering, customer service, purchasing, and finance teams to identify supplier-related costs.
- Quantify direct and indirect financial impacts including, but not limited to production downtime, exped
- .
Now About the role: we need a paragraph describing Miller Industries and the role. Combine the introductory paragraph about Miller Industries and the role summary: "The Supplier Recovery Specialist is responsible for protecting Miller Industries from supplier-related financial losses by identifying, quantifying, documenting, and recovering costs associated with supplier performance issues. This role partners closely with Supply Chain, Manufacturing, Operations, Quality, Engineering, Customer Support, and Finance teams to assess the operational and customer impacts of supplier disruptions, material defects, shortages, quality failures, and delivery issues. The position serves as the primary owner of the supplier recovery process, ensuring that all eligible costs are captured, validated, and pursued with suppliers through a disciplined recovery process. Success in this role requires strong analytical skills, business acumen, negotiation capability, and the ability to work cross-functionally to protect Miller's financial interests while maintaining productive supplier relationships."
Also include the earlier paragraph about Miller Industries: "About Miller Industries Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You’ve seen our vehicles on such television shows as “Highway Thru Hell”, “Wrecked”, and “Hustle and Tow”. We’re extremely proud of the work we do and the quality of product we produce - this is why we hire only the best people. Do you have what it takes to be part of the World’s Largest Manufacturer of Towing and Recovery Equipment? From the beginning we’ve been innovators; we’re constantly finding ways to improve our product, grow our company, and make the Miller experience better! At Miller we have your back, you’ll quickly learn that you’re part of something special. When you see one of our towing and recovery vehicles rolling down the road, you’ll feel pride for the work you’re a part of. We Are Currently Looking For Driven Individuals That Share Our Vision."
We should combine into a couple paragraphs under About the role heading.
We must not include boilerplate like EEO etc. Also remove duplicated lines and navigation etc. Also remove the link texts and video references? Those are part of the company description? The paragraph includes "To watch how this amazing vehicle came to be please click on the following link: The Century M100." and then list of links. Those are likely navigation/link boilerplate; we should remove them as they are not substantive content about the role. Also remove "For more awesome information on Miller Industries check out more links below:" and the list of links. Also remove the line about "Miller Industries is an equal opportunity employer . All employment decisions..." as EEO boilerplate.
Thus final HTML:
About the role
Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You’ve seen our vehicles on such television shows as “Highway Thru Hell”, “Wrecked”, and “Hustle and Tow”. We’re extremely proud of the work we do and the quality of product we produce - this is why we hire only the best people. Do you have what it takes to be part of the World’s Largest Manufacturer of Towing and Recovery Equipment? From the beginning we’ve been innovators; we’re constantly finding ways to improve our product, grow our company, and make the Miller experience better! At Miller we have your back, you’ll quickly learn that you’re part of something special. When you see one of our towing and recovery vehicles rolling down the road, you’ll feel pride for the work you’re a part of. We Are Currently Looking For Driven Individuals That Share Our Vision.
The Supplier Recovery Specialist is responsible for protecting Miller Industries from supplier-related financial losses by identifying, quantifying, documenting, and recovering costs associated with supplier performance issues. This role partners closely with Supply Chain, Manufacturing, Operations, Quality, Engineering, Customer Support, and Finance teams to assess the operational and customer impacts of supplier disruptions, material defects, shortages, quality failures, and delivery issues. The position serves as the primary owner of the supplier recovery process, ensuring that all eligible costs are captured, validated, and pursued with suppliers through a disciplined recovery process. Success in this role requires strong analytical skills, business acumen, negotiation capability, and the ability to work cross-functionally to protect Miller's financial interests while maintaining productive supplier relationships.
Responsibilities