Jobs · Information Technology · Washington

Supervisory Program Specialist (Liaison Supervisor).

Veterans Benefits Administration · Seattle, WA · 1 mo ago
Information TechnologyFull-time

About the role

Plans work to be accomplished by subordinates, sets and adjusts short- and long-range staffing plans to meet forecasted mission requirements and changes in critical competencies. Evaluates work performance of subordinates; gives advice, counsel, or instruction to employees on both work and administrative matters; interviews candidates for positions in the unit.

Responsibilities

  • Effects minor disciplinary measures, such as warnings and reprimands, proposing other action in more serious cases
  • Identifies developmental and training needs of employees, providing or arranging for needed development and training
  • Provides management advisory services in counseling, advising management on developing and maintaining the proper balance between organization strategic plans and goals and human resource development programs
  • Collaborates with staff/managers to develop and implement policies, procedures, and guidelines to institute processes for work to run effectively and efficiently
  • Conducts data reviews and analyzes data results, identifying data trends and making recommendations for updating or creating new processes and procedures to help increase workflow
  • Creates internal policies, procedures, and guidelines for staff to follow
  • Creates policies and procedures to institute processes to make current HR tasks run more efficiently and smoother
  • Provides technical advice and assistance and disseminates human resource information to the organization
  • Reviews classification standards and guides to assist and coordinate classification assignments
  • Aids supervisors and operating officials on classification submissions and processes
  • Assists in the development of initiatives to improve management processes and systems using the most efficient utilization of human resources
  • Studies and advises managers and supervisors on staffing requirements, resources, and problems in assigned offices involving a high degree of complexity
  • Provides advice and assistance in the areas of discipline, adverse actions, grievances, performance management and recognition, employee counseling, and related functions
  • Gathers background information and does extensive probing and analysis to identify causes of misconduct and/or poor performance, select the appropriate penalty to ensure consistent and progressive discipline throughout the organization, and then advise managers
  • Provides advice and assistance on grievance procedures and options for resolution of conflicts or problems

Schedule

Monday - Friday 7:00 am - 3:30 pm. Compressed/Flexible: Not Available. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval.

Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.

  • Must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • May be required to serve a probationary or trial period
  • Selectees are required to serve a one-year supervisory probationary period if not previously completed in a Federal position
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 07/30/2026.

  • TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12 level
  • MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-13 Level: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization
  • Specialized experience is defined as experience in at least three of the following:
    • Experience providing authoritative management advisory services, which includes researching, analyzing and evaluating issues, determining applicable precedents, and identifying the most effective approach to resolve complex human resources problems
    • Experience meeting and dealing with managers and employees at all levels in situations of a highly sensitive nature
    • Experience providing advice and guidance in the areas of classification and staffing and recruitment
    • Experience in recruitment using delegated examining procedures
    • Resolving complex leave administration issues
    • Defending agency actions in front of a 3rd party hearing (FLRA, MSPB)
    • Experience as the chief negotiator in labor negotiations

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

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