Supervisory Program Analyst.

About the role

This position serves within the Veterans Benefits Administration's Insurance Service. The Insurance Service provides insurance products and services to Veterans, Service members, and military families, honoring the Nation's heroes by offering policyholders peace of mind and beneficiaries financial security. The Insurance Service serves over 5.5 million Veterans, Servicemembers, and military families by providing over $1.5 trillion in life insurance and traumatic injury insurance coverage.

Responsibilities

• Performs a variety of special tasks or projects in support of the Director, Deputy Director, Assistant Directors, Executive Management Officer, and Staff Chiefs, while providing assistance to leadership in analyzing current or new assignments, projects, and data to determine their impact on program operations and management, and participating in an administrative capacity in meetings as requested.
• Gathers and organizes narrative and statistical information using generally advanced methods, techniques, and precedents requiring considerable adaptation and/or interpretation for application to administrative functions.
• Participates in the monitoring, tracking and evaluation of Insurance metrics, operational/workload indicators and workload systems for Insurance Service.
• Provides results of studies and analyses to inform and make recommendations for use by the leadership in maintaining efficient utilization of resources and effective, customer-oriented delivery of benefits and services.
• Conducts briefings and prepares updates to keep Insurance Service leadership advised of project plans, progression, and to communicate findings and recommendations, as appropriate.
• Plans, organizes and conducts operational analysis studies of Insurance Service to determine strengths, weaknesses and best practices.
• Affords assistance in coordinating, and executing activities associated with the Insurance program's procedural requirements and public affairs, to include both employee engagement and VBA-wide mandates.

Requirements

This vacancy announcement is open ONLY to current, permanent Veterans Benefits Administration (VBA) employees and current/former VA employees who are CTAP eligible.

Qualifications

• To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 07/16/2026.
• TIME-IN-GRADE REQUIREMENT: Applicants who are current/former Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade (TIG) requirements.
• SPECIALIZED EXPERIENCE REQUIREMENT: Applicants must have one (1) year of specialized experience equivalent to at least the next lower pay grade (GS-13) in the normal line of progression for the occupation in the organization.