Supervisory Information Technology Specialist

About the role

Well-qualified surplus/displaced Federal employees (CTAP/ICTAP) in the local area and current/former Federal employees in permanent competitive service positions (status candidates). VEOA eligibles and those eligible for non-competitive appointment under special hiring authority, e.g., Individuals with Disabilities, Military Spouses, former Overseas employees, VISTA/Peace Corps, some Land Management employees, and certain veterans, e.g., VRA, 30% Disabled.

Responsibilities

• Supervision: Planning, organizing, assigning, directing, scheduling and evaluating the work of all employees in the unit;
• Designing, documenting, developing, testing, installing and implementing new applications software;
• Planning and designing new and improved information systems to meet the needs of customer requirements;
• Performing oversight of a wide range of information technology support tasks associated with day-to-day operation of the U.S. Attorney's Office (USAO) IT systems to meet USAO information needs utilizing network hardware and software capabilities;
• Maintaining district-wide responsibility for testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format;
• Ensuring IT systems availability, functionality, integrity, and efficiency;
• Ensuring the confidentiality and security of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies and procedures.

Requirements

Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.

Specialized Experience

To qualify at the GS-13 grade level, you must meet basic qualifications by demonstrating at least (1) one year of specialized experience equivalent to the GS-12 level in the Federal service obtained in either the private or public sector. Specialized experience is performing duties such as using information technology concepts, methods, standards and practices to evaluate and resolve hardware and software problems; planning and improving information systems to meet the needs of customer requirements; planning and scheduling the installation of new or modified hardware, operating systems and applications software; monitoring functionality, security and integrity of internet services; assessing IT policy needs; establishing metrics to measure, and evaluate system performance; troubleshooting end user computer hardware and software issues; maintaining systems accounts with various enterprise software programs; providing for customer training including orientation of new users; maintenance of server and LAN/WAN activities; maintenance and troubleshooting of network problems in various office locations.

Special Employment Consideration

Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below. You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.

Qualifications

The position does not have an education requirement.