Supervisory Case Manager

JOB SUMMARY

The Supervisory Case Manager oversees advocacy, crisis intervention, support services, and coordination with funding sources. Ensures that their assigned program meets or exceeds program objectives, supervises the provision of high-quality services for program participants, and ensures ongoing compliance with funder requirements and agency policy and procedure. Responsible for recruiting, training, supervising, and scheduling staff, volunteers, and interns. Generally, will supervise up to 3 direct reports.

COMPETENCIES

• Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).
• Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
• Utilization of various databases including Homeless Management Information System, Colorado Division of Housing rental system, and Service Point.
• Ensures equitable and inclusive service.

QUALIFICATIONS

• Bachelor’s degree in human services, social work, or a closely related field or related experience.
• 1 year of direct, full-time case management experience demonstrating the ability to consistently apply field-relevant best practices and standards.
• Demonstrated ability to fulfill relevant program compliance and administrative requirements.
• Demonstrated ability to lead teams of human service professionals.
• Must possess a Colorado driver’s license and state-mandated automobile insurance.
• Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).
• Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

POSITION TYPE

Full time

SALARY RANGE

$60,000-68,835.00 annual exempt

BENEFITS

• Paid Holidays
• Paid Time Off
• Volunteer/Wellness Day
• Tuition Assistance
• Pension and 403b Retirement Plan
• Health, Dental, Vision, Pet Insurance
• Life Insurance (Including Accidental Death & Dismemberment)
• Accident Insurance
• Employee Assistance/Work-Life Balance Program
• Employee Discount Program
• LifeLock with Norton
• Public Service Loan Forgiveness