Case Manager Supervisor
About the role
This role is pivotal in overseeing a dedicated team of case managers and ensuring the effective management of personal injury cases. The Case Manager Supervisor will support team members in their professional development while also acting as a liaison between management and case managers. This position demands a proactive leader who can navigate a fast-paced environment and maintain high standards of accuracy and performance. The ideal candidate will thrive in a culture that values trust, ambition, and teamwork. Success in this role requires a keen understanding of the personal injury sector and the ability to motivate and guide a diverse team.
Responsibilities
- Supervise and train case managers to enhance team performance
- Monitor key performance indicators and ensure accuracy in case management
- Conduct group meetings to foster communication and collaboration
- Afford occasional management of a case load alongside team management responsibilities
Requirements
- 1-2+ years of supervisory experience
- Experience in supervising a team and training case managers
- Personal Injury (PI) experience is required
- Preferred degree
- Bilingual in Spanish is preferred
Benefits
Comprehensive benefits package for 2024
120 hours of paid time off (PTO) after 60 days
48 hours of sick time after 60 days
Pay
$83,000 – $120,000 / Year DOE