Supervisor Region Operations
Lumen Technologies · Waterloo, IA · 3 wk ago
On-siteManagementFull-time
About the role
Leverage cutting-edge technology to enhance network performance and reliability. Manage complex IT projects, ensuring seamless integration and support across various departments.
Responsibilities
- Oversee the implementation and maintenance of network infrastructure, including hardware and software upgrades.
- Collaborate with cross-functional teams to resolve technical issues and improve system efficiency.
- Develop and maintain comprehensive documentation for network operations.
- Conduct regular audits and assessments to ensure compliance with industry standards and best practices.
- Stay updated on emerging technologies and trends to inform strategic planning and decision-making.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum 5 years of relevant experience in network engineering or IT management.
- Proven ability to manage multiple projects simultaneously and meet deadlines.
- Strong analytical skills and the ability to troubleshoot complex problems.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Proficiency in network protocols, security measures, and ITIL best practices.
Qualifications
- CCIE certification preferred.
- Experience with network design, configuration, and optimization.
- Knowledge of cloud computing platforms and virtualization technologies.
- Hands-on experience with network monitoring tools and analytics.
Skills
- Technical proficiency in networking, cybersecurity, and IT infrastructure.
- Strong problem-solving and decision-making abilities.
- Effective time management and organizational skills.
- Ability to communicate technical concepts to non-technical stakeholders.
Benefits
- Competitive salary and benefits package.
- Flexible work schedule and remote work options.
- Professional development opportunities and training programs.
- Employee discounts on Lumen products and services.
- Annual bonuses and recognition programs.
Pay
$80,000 - $100,000 annually, commensurate with experience.
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM.