Supervisor of Network Construction - Northern California

About the role

This position supports the Manager of Network Construction and works across other network construction teams within the Northern California Region. The role is accountable for delivering KPIs including OpEx spend, MTTR, percent on-time installs, network delivery performance, and installed revenue.

Responsibilities

• Supervise a team of Network Construction Managers in support of the assigned area of responsibility for construction demands, capital and operating expense management, and KPI achievement.
• Provide support to the Manager of Network Construction for communication and coordination with the NOC, Engineering, Field Operations, and Change Management teams.
• Maintain knowledge of technologies currently in use and under development to assess their impact on operational processes and business objectives.
• Support management of the assigned area's CAPEX and OPEX budgets and spending.
• Maintain quality service by understanding, communicating, and enforcing organizational standards.
• Develop and coach Network Construction Managers, identify training gaps, and support employee career development.
• Schedule and prioritize workloads for internal network construction resources and external vendors within the assigned area.
• Support partnerships with utility companies, municipalities, permitting agencies, and other stakeholders to streamline permitting processes and construction initiatives.
• Manage external vendors necessary to complete projects on time and within budget.
• Initial construction reviews in accordance with project specifications.
• Oversee site construction activities, including schedules, resources, and project execution.
• Ensure all jobs are accurately maintained within project tracking systems.
• Coordinate permitting and licensing activities.
• Develop and review of permit and construction plans.
• Participation in vendor evaluation and selection processes.
• Ensure all work is completed in accordance with Zayo construction standards, processes, and procedures.
• Serve as a key contributor to the continuous improvement of construction practices, standards, and operational performance.

Requirements

• High School diploma or equivalent required.
• Bachelor's degree in Architecture, Engineering, Construction Management, or a related field preferred; equivalent work experience may be considered.
• Three (3) to five (5) years of construction experience required.
• At least three (3) years of direct telecommunications experience or equivalent work experience required.
• At least two (2) years of supervisory construction experience required; three (3) to five (5) years preferred.
• Direct supervision and management of employees.
• Fiber engineering design, splicing, and/or construction implementation.
• Use of optical testing equipment, including OTDR, PMD, and Optical Spectrum Analyzer tools.
• Working knowledge of aerial and underground network construction standards.
• Working knowledge of NESC, NEC, and OSHA standards.

Qualifications

• Excellent leadership, interpersonal, verbal, and written communication skills.
• Proven people leadership and project management skills.
• Strong background and working knowledge of fiber optic infrastructure engineering, construction, maintenance, and restoration methods.
• Familiarity with Outside Plant (OSP) and Inside Plant (ISP) installation standards and practices.
• Ability to identify workflow issues and implement effective solutions.
• Demonstrated commitment to the highest ethical and professional standards.
• Ability to operate effectively in a fast-paced, customer-focused environment while managing multiple priorities.
• Availability to support emergency network restoration efforts on a 24x7 basis.
• Positive attitude and commitment to delivering exceptional customer outcomes.
• Personal commitment to safety, integrity, accountability, and continuous professional development.
• Strong Microsoft Office skills, including Excel, Visio, Word, and PowerPoint.

Benefits

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave