Supervisor Network Construction

About the role

Responsible for the day-to-day activities of an assigned team of network construction managers. This team has a dedicated focus on vendor management, work order execution, construction, and restoration of Arium Networks networks and services that are consistent with all defined standard operating processes and procedures. The position will support the Manager of Network Construction and work across other network construction teams within the area, as well as provide support to Arium Networks cross-functional teams to improve the quality of processes, deliverables and the end-to-end customer experience.

Responsibilities

• Supervise a team of Network Construction Managers in support of the assigned area of responsibility for construction demands, Cap and OpEx management, as well as KPIs.
• Provide support to the Manager of Network Construction for communication with the NOC, Engineering, Field Operations, and Change management teams.
• Provide support to the Manager of Network Construction to monitor and report Key Performance Indicators (KPIs) of deliverables and supporting workflows in order to measure operational performance, as well as, identify and assess areas of opportunity for improved process efficiencies and performance.
• Maintain knowledge of technology in use, and/or under development for its impact or potential impact on the operational business process.
• Maintain quality service by understanding and enforcing organization standards.
• Develop and coach network construction manager team. Identify training gaps and create a career path for team members.
• Supervise a team to provide necessary network maintenance support 24 hours, seven days a year.
• Schedule and prioritize the workload of the network construction and external vendor resources within an assigned area.
• Provide support to the Manager of Network Construction in partnerships with utility and municipal providers to streamline permit application, process, and initiatives such as the FCC’s One Touch Make-Ready program.
• Create scopes of work and complete estimates for proposed projects.
• Manage external vendors necessary for timely completion and within budget.
• Initial construction reviews in accordance with project specifications.
• Oversee site construction, managing schedule, and resources on all projects.
• Ensure that all jobs are maintained in a project tracking system with complete accuracy.
• Coordinate all permitting and licensing activities.
• Develop permit and construction plans.
• Participate in the Vendor evaluation and selection process.
• Ensure all work is completed in accordance with Arium Networks construction standards, processes, and procedures.
• Act as a key contributor to continued growth and improvement in each of these.

Requirements

• Education / Certifications: High school diploma or equivalent required. B.S in Architecture, Engineering, or Construction related field or equivalent work experience preferred.
• A valid driver’s license required.

Skills And Experience

• Three (3) to five (5) years construction experience, at least three (3) years direct telecommunications experience or equivalent work experience required.
• At least two (2) years of supervisory contractor construction experience required, three (3) to five (5) years preferred.
• One year of experience performing (or equivalent work experience): Direct supervision/management of employees.
• Fiber engineering design, splicing and/or construction implementation experience.
• Experience with optical test equipment including OTDR, PMD, Optical Spectrum Analyzer.
• Experience with RF test equipment including PIM and Sweep testing equipment.
• Experience with in-building and outdoor small cell and DAS construction.
• Working knowledge of network construction standards (aerial and underground).
• Working knowledge of NESC, NEC and OSHA standards.
• Excellent leadership, interpersonal, verbal, and written communication skills.
• Proven people and project management skills.
• Candidate has a strong background in and a good working knowledge of fiber optic and wireless infrastructure engineering, construction, and restoration methods.
• Familiarity with Outside Plant (OSP) and Inside Plant (ISP) installation standards and practices.
• Ability to diagnose work flow problems and institute remedies.

Qualifications

• Education / Certifications: High school diploma or equivalent required. B.S in Architecture, Engineering, or Construction related field or equivalent work experience preferred.
• A valid driver’s license required.