Supervisor Food Services
Atrium Health Wake Forest Baptist · Winston-Salem, NC · 2 wk ago
On-siteManagement$24.1–$36.15/hrFull-time
About the role
Department 11953 Non Enterprise Corporate - Food and Nutrition: Cafeteria Status Full time Benefits Eligible Yes Hours Per Week 40 Schedule Details/Additional Information AM & PM shifts and rotating weekends and holidays.
Responsibilities
- Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment.
- Demonstrates a personal responsibility and commitment to customer service and satisfaction by utilizing communication skills to interact with patients, customers, and staff to develop interpersonal relationships and team building.
- Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
- Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.
- Maintains a double gold rating from NSF.
- Ensures that Sodexo standards are being met consistently.
- Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines.
- Productivity and delivery schedules are met.
- Serving line start times and schedules are met.
- Knowledge of setting up the hot/cold line.
- Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
- Responds to corrective action plans from weekly sanitation inspections.
- Completes daily cleaning list.
- Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.
- Also, must complete training and testing using recipes, grilling, knife skills, frying, sauteing, steaming, baking, soup making and roasting knowledge.
- Participates in department?s performance improvement initiatives.
- Duties are performed accurately and efficiently.
- Works as a team player; provides support to other Food and Nutrition Services departments as requested by management.
- Supports diversity through cultural awareness and special menus.
- Attends all CPM meetings.
- Minimizes product waste and controls cost.
- All equipment and supplies are properly utilized, maintained, and handled properly to avoid waste and/or breakage.
- Fulfills other responsibilities as requested by management.
Qualifications
- High school diploma or GED equivalent with five years' experience in a food service environment involving the production of food.
- ServSafe certification required.
Skills
- Fluent in English and able to follow instructions.
- Works under general supervision.
- Relies on experience and judgment to plan and accomplish assigned tasks and goals.
- Orients, trains, assigns, and checks the work of junior employees.
- Able to operate various cooking equipment, as well as follow recipes and to adjust according to volume.
- Able to withstand large temperature variances from cooking areas to freezers and coolers.
- Desire to achieve high customer service standards.
- Ability to work weekends and holidays.
- Able to communicate with a wide variety of people including patients, visitors, hospital staff, and managers.
- To understand the hospital diets (ground, chopped and puree diets).
- May be asked to complete other responsibilities such as opening or securing the department, issue or count cash drawers and make deposits.
- May work in an area absence of a manager for a limited amount of time.
Benefits
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
Premium pay such as shift, on call, and more based on a teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Benefits And More:
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Pay
Pay Range $24.10 - $36.15
Schedule
Hours Per Week 40 Schedule Details/Additional Information AM & PM shifts and rotating weekends and holidays.