Supervisor Credit & Collections

About the role

The Supervisor, Credit and Collections position at Breg is available in Carlsbad. We are seeking a forward-thinking professional with a background in collections and supervisory roles.

Responsibilities

• Safeguards receivables by collecting and managing accounts with significant balances and risk, recommending credit limits, communicating with customers, and resolving problems.
• Oversees the performance of collections, wholesale customer account reconciliations, billing, bad debt reconciliation, and the preparation of accounts for legal action or outside agency assistance.
• Generates timely standard reports such as Days Sales Outstanding (DSO) and month end collection package information.
• Prepares bad debt reserve analysis on a quarterly basis.
• Performs the review and analysis of receivable results and preparation of standard reports, including DSO, account aging, and weekly RD accounts.
• Publishes and presents timely and accurate reports that disclose significant events.
• Interacts with customers and outside sales representatives to negotiate settlements and establish payment plans, terms and/or credit limits.
• Maintains related files and records in accordance with company practices and regulatory requirements.
• Acts as a liaison between Accounting, other departments, and customers to provide customer information and trends.
• Prepares complex analytical reviews, provides leadership to collection staff, and understands the organizational changes that may affect the receivables.
• Learns and participates in the development and maintenance of departmental procedures.
• Participates in long-term planning, analysis, special projects, cross training, and other areas as needed.
• Leads the selection, development, performance management, and continuous recalibration of staff; ensures appropriate staffing levels and resource allocation; performs administrative tasks associated with timekeeping, pay, performance, policy administration and other matters related to employment.
• Affirms staff and provides timely and consistent feedback regarding technical proficiency and effectiveness. Provides constructive feedback, guidance, and reinforcement to employees regarding job performance.
• Works with staff to identify work.

Requirements

• Bachelor’s degree in Accounting or related field preferred or an equivalent of combination of education and experience.
• 5+ years’ experience in a collections supervisory position is preferred.
• Relevant experience typically includes accounts receivable, credit, collections, and customer service.
• Computer proficient to include web browser/internet search, MS Outlook, Word, Excel, and Power Point capabilities.
• Technical competence includes the ability to learn new software and systems.
• Advanced computerized accounting skills and intermediate spreadsheet experience required.
• Oracle experience preferred.

Qualifications

• Bachelor’s degree in Accounting or related field preferred or an equivalent of combination of education and experience.
• 5+ years’ experience in a collections supervisory position is preferred.
• Relevant experience typically includes accounts receivable, credit, collections, and customer service.
• Computer proficient to include web browser/internet search, MS Outlook, Word, Excel, and Power Point capabilities.
• Advanced computerized accounting skills and intermediate spreadsheet experience required.
• Oracle experience preferred.

Skills

• Ownership and accountability.
• Planning, execution, control, and delivery.
• Effective communication (written and verbal).

Benefits

Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.

Work-Life Balance: Paid Time Off (PTO) and company-paid holidays.

Growth & Development: Opportunities for professional advancement within a company that values your contributions.

Commitment to Diversity & Inclusion: Breg is proud to be an Equal Employment Opportunity employer, fostering a diverse and inclusive workplace.

For more information regarding Company benefits, please see here.

Pay

Salary Range: $82,000-$92,000 annually. Actual compensation is determined by factors such as experience, skills, and business needs.

This range reflects the minimum and maximum target range for new hire base salary/pay across all US locations. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs.

The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus.