Supervisor, Care Coordination

Overview

The Supervisor, Care Coordination assumes responsibility, accountability and leadership for the daily operations including coordination of work, quality, and service. This first‑line supervisor in the Department of Managed Care for the assigned site/function facilitates the work of assigned team members, provides leadership in case‑manager competency assessment, identifies needs, and offers educational offerings. The role also provides educational services and clinical oversight to the Managed Care Coordination team and participates in team activities, delivering care‑coordination services as needed.

Responsibilities

• Coordinate daily operations, work flow, quality, and service delivery.
• Act as the first‑line supervisor for the Managed Care department at the assigned site.
• Facilitate and support the work of assigned team members.
• Lead ongoing case‑manager competency assessments and identify educational needs.
• Provide educational services and clinical oversight to the Managed Care Coordination team.
• Participate in team activities and deliver care‑coordination services when required.

Requirements

• Education: Master's level degree in Counseling, Social Work, or Psychology (required).
• Certification/Licensure:
  • Licensed Clinical Social Worker (LCSW) – required
  • Licensed Marriage and Family Therapist (LMFT) – preferred
  • Licensed Professional Counselor (LPC) – preferred
• Experience:
  • 3 years case management experience (required)
  • 5 years acute care experience (required)
  • 1 year experience working with vulnerable populations (required)
  • Prior supervisory experience (preferred)

Pay

The base pay range for full‑time employment is $97,843.20 – $152,006.40 annually. Additional compensation may include shift differentials, standby/on‑call pay, overtime, shift premiums, extra‑shift incentives, or bonus opportunities. Compensation varies based on qualifications, experience, location, market conditions, and business needs.

Benefits

• Medical, Dental, and Vision plans
• Adoption, Fertility, and Surrogacy reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403b with employer match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Eligibility for an annual discretionary bonus based on established criteria

Schedule

First (Days) shift.

Location: Virginia Beach, VA.