Supervisor, Building Systems & Security Technology (Baton Rouge, LA)

About the role

The Supervisor, Building Systems & Security Technology provides leadership, technical oversight, and system administration for enterprise building systems, physical security technologies, and administrative services platforms across multiple locations. This role is responsible for ensuring the reliability, integration, governance, and performance of systems including building automation systems such as HVAC and other operational technology environments, physical security systems such as access control, video surveillance, and Security Operations Center platforms, as well as enterprise systems including the Integrated Workplace Management System (IWMS) and physical security incident reporting systems.

Responsibilities

• Supervises and directs the daily work activities of assigned staff, including workload assignment, prioritization, and performance management
• Provides oversight of the performance, availability, and reliability of enterprise systems supporting Administrative Services operations across multiple locations
• Establishes and enforces system standards, configuration controls, and governance processes to ensure consistency, security, and compliance across all supported platforms
• Oversees identity and access management processes, including provisioning, role-based access control, and access governance across enterprise systems
• Administers and maintains system configurations, user access, roles, permissions, and data integrity across assigned platforms
• Provides technical governance and oversight of building and operational systems, coordinating maintenance, repair, and operational activities through Facilities personnel and vendors
• Serves as an escalation point for complex system, integration, and performance issues, coordinating resolution across Information Technology, Facilities, vendors, and other stakeholders
• Oversees system lifecycle activities, including upgrades, enhancements, and integrations, ensuring alignment with organizational standards and technology strategy
• Coordinates system-related initiatives and directs vendors and contractors to ensure work is completed in accordance with scope, timelines, and performance expectations
• Promotes system integration, interoperability, and alignment with operational needs
• Identifies opportunities to improve system performance, automation, and operational efficiency and supports development of standards, policies, and long-term technology plans
• Ensures adherence to internal policies, regulatory requirements, and audit standards, supporting documentation, reporting, and audit readiness
• Communicates system status, risks, and initiatives to leadership and stakeholders and ensures alignment with business objectives

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, Facilities Management, or related field required.
• Four years of related experience can be used in lieu of a degree.
• Four years of experience in physical security technology, building systems, facilities systems, or related IT or security functions required.
• Experience supporting enterprise access control, video systems, building automation systems, and/or identity and access management operations required.
• Experience leading projects or directing work of others required.
• Strong leadership and team coordination skills with the ability to manage technical and operational staff.
• Strong understanding of identity and access management principles and governance practices.
• Working knowledge of building automation systems, HVAC controls, and operational technology environments.
• Strong analytical and problem-solving skills with ability to manage competing priorities.
• Proficiency in Microsoft Office applications and system reporting tools required.
• Demonstrated ability to analyze and resolve complex system issues through coordination and escalation.
• General working knowledge of building controls, energy management systems, and automation technologies sufficient to oversee technical operations and vendor activities.

Qualifications

• Preferred qualifications include experience working with enterprise platforms, system integrations, and vendors.
• Experience in regulated environments and audit and compliance processes preferred.

Skills

Strong leadership and team coordination skills with the ability to manage technical and operational staff.

Strong understanding of identity and access management principles and governance practices.

Working knowledge of building automation systems, HVAC controls, and operational technology environments.

Strong analytical and problem-solving skills with ability to manage competing priorities.

Proficiency in Microsoft Office applications and system reporting tools.

Demonstrated ability to analyze and resolve complex system issues through coordination and escalation.

General working knowledge of building controls, energy management systems, and automation technologies sufficient to oversee technical operations and vendor activities.

Benefits

Residency in or relocation to Louisiana is preferred for all positions.

Pay

TBD

Schedule

TBD