Superintendent- Service/Repair (Albuquerque)

TK Elevator is seeking an experienced Superintendent for Service/Repair operations in Albuquerque, NM.

About the role

Responsible for assisting with service and repair operations to ensure the service/repair departments function in an efficient and cost-effective manner.

Responsibilities

• Visits job sites and performs quality audits to ensure route work is completed efficiently and cost-effectively.
• Performs NIM job audits within 15 days of construction and modernization turnovers, identifying issues that could affect equipment reliability and providing feedback for future installations.
• Assists mechanics with jobs, including troubleshooting and on-the-job training.
• Reviews route profitability and call-backs using accounting reports, providing feedback and data to management.
• Participates in and assists with safety training.
• Provides technical input to sales staff on the scope of work and materials needed to bid repair work, including calculating labor and material costs.
• Provides feedback to the service/repair manager prior to field evaluations and performance ratings.
• Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements.
• Stays familiar with company products by attending training classes and reviewing factory equipment updates.
• Determines materials needed for service and repairs, and orders parts.
• Performs other duties as assigned.

Requirements

• Thorough knowledge of the construction industry and general management skills, or equivalent combination of education and experience (e.g., Bachelor’s degree, two years of branch department management, etc.).
• Ability to write reports, contract proposals, and business correspondence.
• Ability to effectively present information and respond to questions from management and customers.
• Strong problem-solving skills: ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret complex technical instructions in mathematical or diagram form.
• Valid driver’s license and satisfactory Motor Vehicles Report.

Benefits

• Medical, dental, and vision coverage (eligibility requirements apply).
• Flexible spending accounts (FSA) and Health Savings Account (HSA).
• Supplemental medical plans.
• Company-paid short- and long-term disability insurance.
• Company-paid basic life insurance and AD&D.
• Optional life and AD&D coverage, including spouse and dependent life insurance.
• Identity theft monitoring and pet insurance.
• Company-paid Employee Assistance Program (EAP).
• Tuition reimbursement.
• 401(k) Retirement Savings Plan with company match: dollar-for-dollar match on the first 5% contributed.
• 15 days of vacation per year.
• 11 paid holidays each calendar year (10 fixed, 1 floating).
• Paid sick leave, per company policy.
• Up to six weeks of paid parental leave (available after 90 days of full-time employment).