Superintendent- Repair (Raleigh)

What we expect

The first 3 letters in workplace safety are Y-O-U!

Responsible for

• Ensures that the branch’s daily repair operations run efficiently and cost effectively.
• Reviews and performs repair survey requests, ensures repair booked status, schedules repairs, completes requisitions for materials, and reviews manpower needs.
• Fosters a culture of safety. Administers company safety program and training. Performs safety audits when necessary and stresses the importance of safety to all employees.
• Participates in weekly repair backlog meetings with regional repair coordinators to update schedules and system data.
• Supervises repair mechanics and apprentices and performs job site audits. Direct involvement in performance management and progressive discipline.
• Uses system reports to monitor repair job status, efficiencies and completion. Reviews repair billable and non-billable reports on a weekly basis.
• Reviews TK Trip reports with mechanics and sales personnel.
• Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume and market penetration.
• Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Maintains a strong understanding of TK Elevator, and its regional and company mission and objectives, ethical standards and code of conduct.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Assists accounts receivable with information regarding the collection of problem accounts.
• Performs other duties as may be assigned.

Who we are looking for

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired through a Bachelor’s degree; or two years’ experience managing on a branch departmental level; or equivalent combination of education and experience.
• Ability to write reports, contract proposals and business correspondence.
• Ability to effectively present information and respond to questions from management and customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.

What we offer

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Additional information

• TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
• Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date: 2026/06/09 Experience level: Management Contract limitation: Permanent, Full Time Work Modality: On Site Job family: Customer Services Industry: Engineering & urban mobility Job number: US_901745_ET_TKELECP13205

Application deadline

As long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Unsolicited Submissions from Recruitment Agencies and Third Parties

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.