Repair Superintendent

About the role

The Repair Superintendent will lead the performance of field operations for all elevator repair and upgrades, manage sold open order projects, and ensure customer satisfaction and business management.

Responsibilities

• Lead the performance of field operations for all elevator repair and upgrades
• Lead and direct the field operations for a large volume of non-contract repair and hydraulic elevator modernization
• Manage sold open order projects and exceed open order margin objectives
• Generate field leads and assist in selling open order
• Meet project deadlines and all financial performance targets including profit and working capital
• Conduct field education training ensuring a safe working environment
• Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
• Cook up and maintain professional and productive relationships with co-workers, field employees, clients, and others in contact with the job
• Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies

Requirements

• 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred
• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Strong leadership skills and goal-orientated with strong time management and organizational skills

Qualifications

• High school diploma or equivalent
• Valid driver’s license
• Ability to pass a background check

Skills

• Microsoft based computer software
• Leadership skills
• Time management and organizational skills
• Technical knowledge

Benefits

• 401(k) plan with a generous company match and an automatic retirement contribution
• Comprehensive medical, prescription drug, dental, and vision coverage
• Three weeks of paid vacation, along with paid company holidays
• Paid sick leave, employee assistance, and wellness incentive programs
• Life insurance and disability coverage
• Voluntary benefits, including options for legal, pet, home, and auto insurance
• Birth/adoption and parental leave benefits, as well as adoption assistance
• Tuition reimbursement program
• Spot performance bonus opportunities

Pay

The salary range for this role is $130,000 to $170,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Schedule

Flexible schedule to accommodate field operations and customer needs.