Suite Attendant | Part-Time | Worcester Red Sox (Polar Park)

About the role

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Responsibilities

• Assists setup of food service areas within specific suites and club areas based upon pre-order
• Ensures all assigned suites are set prior to event based upon communication received of orders
• Responsible for organization and preparation of events in assigned locations
• Aids in closing out financials per event and ensures correct billing takes place
• Maintains monitoring and maintenance of food quality
• Fulfills following all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Maintains monitoring and enforcement of safe alcohol policies and procedures
• Maintains inventory control and product requisition fulfilling
• Show demonstrated ability to meet the company standard for excellent attendance
• Assures that the location equipment is operable and clean prior to the start of the event
• Recognizes guests that are visibly intoxicated and takes action to cut off alcohol to such individuals
• All other duties as assigned by the managers and supervisors

Qualifications

• 1-2 years’ experience working in a food & beverage or customer service role
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
• Ability to handle cash accurately and responsibly
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory