Concessions In-Seat Server | Part-Time | Worcester Red Sox (Polar Park)

Responsibilities

• Provide food and beverage service directly to guests within assigned seating sections during games and events.
• Accurately take and deliver guest orders in a timely and professional manner.
• Handle cashless transactions and operate handheld POS devices as assigned.
• Maintain strong guest service standards and respond to guest questions or concerns professionally.
• Maintain cleanliness and organization of service areas, trays, and equipment throughout events.
• Monitor inventory and restock products or supplies as needed during service.
• Follow all food safety, sanitation, and alcohol service guidelines and company policies.
• Communicate operational needs or guest concerns to supervisors and management.
• Assist with event setup, breakdown, and post-event cleaning duties as assigned.

Qualifications

• Previous customer service, concessions, restaurant, or hospitality experience preferred.
• Strong communication and guest service skills.
• Ability to work in a fast-paced, high-volume environment.
• Ability to carry trays, food, beverages, and supplies safely during service.
• Flexible availability including nights, weekends, and holidays.
• Valid alcohol service certification preferred or required based on assignment and local regulations.

Pay

$15.00 per hour, tip eligible.

Schedule

Nights, weekends, and holidays may be required.

Benefits

Part-time benefits include: 401(k) Savings Plan, 401(k) matching.