SuccessFactors Administrator

Responsibilities

• Provide day-to-day administration and support for the SAP SuccessFactors platform.
• Manage and maintain employee records while ensuring data integrity, accuracy, and confidentiality.
• Administer and support a variety of SuccessFactors modules including Employee Central, Recruiting, Onboarding, Report Center, Goals, Performance, and Compensation.
• Configure and maintain system settings, workflows, business rules, user roles, permissions, and security.
• Troubleshoot system issues and partner with internal stakeholders to resolve functional and technical questions.
• Escalate complex issues to internal HRIS or IT teams when appropriate.
• Support user access requests, security changes, and system maintenance activities.
• Design, update, and enhance SuccessFactors templates, forms, and system configurations to improve usability and efficiency.
• Create and maintain reports and dashboards using Report Center.
• Perform routine system audits to ensure data quality and compliance.
• Support testing activities related to system updates, patches, and enhancements.
• Document system configurations, processes, and administrative procedures.
• Partner with HR, Talent Acquisition, Compensation, and other functional teams to support business operations throughout the Workday implementation.

Qualifications

• 3+ years of hands-on SAP SuccessFactors administration experience.
• Strong understanding of HRIS administration, security, user provisioning, and data management.
• Experience maintaining system configurations and performing ongoing system administration.
• Experience creating reports and analyzing HR data.
• Excellent troubleshooting and problem-solving skills.
• Strong communication skills with the ability to support both HR users and technical teams.
• Ability to work independently in a remote environment.