Subaru of Huntington Parts Counter

About the role

Empire Automotive Group’s Subaru of Huntington location is seeking a motivated, customer‑focused Auto Parts Counter Associate to support our fast‑paced and growing parts department. We’re looking for a career‑driven professional with prior automotive parts experience and a commitment to delivering an exceptional client experience. This role requires physical strength and stamina, including frequent lifting, squatting, and carrying of heavy items. Parts positions offer either a salary or a salary‑plus‑commission structure for candidates with strong, proven counter experience. You’ll work closely with technicians, advisors, and retail customers to ensure accurate parts sourcing, smooth workflow, and strong team performance. This position is essential to the operational success and continued growth of our store.

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different manufacturing brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S. At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward.

Responsibilities

• Manage the full parts sales process with accuracy and professionalism.
• Communicate clearly and courteously with customers, technicians, and internal staff.
• Provide timely updates regarding parts status and availability.
• Read and interpret parts catalogs to identify and source correct components.
• Answer incoming calls, provide price quotes, and assist customers with parts inquiries.
• Review body shop estimates to confirm correct parts and pricing alignment.
• Deliver high‑level service to both internal and external customers.
• Pull and fill orders from stock; perform weekly bin checks to maintain inventory accuracy.
• Notify the parts manager of out‑of‑stock items or urgent shop material needs.
• Locate out‑of‑stock parts through outside vendors and place emergency orders when needed.
• Ensure all internal parts requests are properly billed on service repair orders.
• Process payments from retail customers and secure credit authorization when required.

Requirements

• High school diploma or equivalent; prior auto parts counter experience preferred (dealership or aftermarket).
• Strong interpersonal, communication, and time‑management skills.
• Ability to read and interpret safety, maintenance, and technical documents.
• Basic math skills, including calculating discounts, percentages, proportions, and measurements.
• A customer‑first mindset with the ability to build trust and deliver outstanding service.
• Reliability, enthusiasm, and a positive team‑oriented attitude.
• Openness to coaching, feedback, and continuous improvement.
• Flexibility to work weekends and holidays as needed.
• Strong computer and multitasking abilities.

Pay

Parts positions offer either a salary or a salary‑plus‑commission structure for candidates with strong, proven counter experience.

Schedule

40‑hour work week, with availability required on Saturdays.

Benefits

• 401k Plan
• Paid time off (PTO)
• Competitive Pay Plans
• Health Insurance
• Dental Insurance
• Vision Plans
• Promotion from within