Studio Manager (NYC)

The Role

Drive Studio Performance: Monitor memberships, class utilization, and retail performance while supporting revenue growth and managing labor costs.

Lead the Team: Hire, train, and manage Studio Representatives, Shift Managers, and instructors while setting clear expectations and maintaining team accountability.

Manage Operations: Oversee instructor and staff scheduling, payroll coordination, and daily studio operations to ensure a smooth and consistent experience.

Maintain Studio Standards: Ensure the studio environment reflects New York Pilates’ brand standards while resolving student issues professionally.

Build Community: Foster a welcoming studio culture that supports both team performance and a strong student community.

Requirements

• 4–8+ years of management experience in fitness, hospitality, retail, or another service-driven environment
• Experience managing teams of 15+ employees and owning daily operational performance, including staffing, scheduling, and studio results
• Proven ability to lead teams in fast-paced, high-volume environments
• Strong organizational and operational management skills
• Excellent communication and interpersonal skills
• Solutions-oriented with the ability to remain calm under pressure
• Full-time availability, including mornings, evenings, weekends, and holidays

Bonus Points!

• Results-driven: Consistently pushes for strong studio performance
• Student-focused: Prioritizes an exceptional studio experience
• Adaptable: Comfortable navigating change and improving processes
• Team builder: Creates strong team culture and collaboration
• Direct communicator: Provides clear feedback and addresses issues proactively