Studio Manager
Job Summary
The Studio Manager sets the tone in the studio and sees excellence as the only acceptable result of the team’s efforts. They direct, motivate, inspire, and influence the studio team with functional leadership toward studio goals. The Studio Manager will be responsible for ensuring that our guests have an enjoyable and consistent experience during every visit through effective operations management and Perspire Sauna Studio team oversight.
Responsibilities
- Maintaining an engaged, productive team through strong leadership, demonstrating initiative, and leading by example
- Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
- Athtracting, hiring, and retaining a diverse team of top talent
- Training, coaching, and developing team members
- Scheduling team members to maximize productivity and workload
- Leading the team with strong Membership Sales. This is measured with conversion percentage and sales performance charts
- Managing any necessary disciplinary actions involving underperforming studio employees
- Resolving any guest complaints or membership issues with the highest level of customer service
- Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests
- Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
- Performing studio inspections to ensure facility operation standards are met and all equipment is functioning properly
- Finding local B2B opportunities and setting up monthly marketing pop-ups
Qualifications
- Team player with strong leadership and supervisory skills
- Results-driven and motivated to meet or exceed sales targets
- Ability and willingness to roll up your sleeves, tackle problems, and always find a solution
- Poise, tact, and diplomacy when interacting with dissatisfied guests
- Passionate about health and wellness
- Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
- Consistently show a positive attitude & take responsibility for your own actions
- Strong collaboration, organizational, and prioritization skills
- The ability to work a full-time schedule that includes some weekends
- Championing and modeling Perspire’s mission, vision, and values
Compensation
$50,000.00 - $70,000.00 per year
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.
Contact Information
Perspire Sauna Studio of Virginia Highlands