Studio Manager

About the role

We are seeking talented individuals to join our Waxing the City team. Our ideal candidate will be passionate about delivering exceptional client service and expert results.

Responsibilities

• Client Acquisition, Client Experience, Client Retention
• Inventor Management
• Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
• Staff Recruitment, Hiring, Management, Development and Retention
• Studio Upkeep: Managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
• P&L Management
• Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention

Requirements

• 2-year degree or equivalent
• Effective leadership skills
• Excellent written and verbal communication skills
• Ability to motivate a team to deliver a superior client experience
• Exceptional Customer Service
• Ability to juggle multiple priorities and deliverables simultaneously
• Detail Oriented
• 2 years business and staff management
• 2 years beauty industry/salon experience

Qualifications

Our ideal candidate will share our commitment to providing a caring, supportive culture and expertise not found anywhere else. They will be passionate about the industry and have a passion for learning and growing in their career.

Skills

• Waxing
• Customer Service
• Leadership
• Communication
• Teamwork

Benefits

• Bonus based on performance
• Company parties
• Employee discounts
• Paid time off
• Training & development

Pay

Compensation and benefits vary by location and are determined by each franchised Waxing the City studio. Please contact the studio directly for details.

Schedule

The schedule for this position varies by location and is determined by each franchised Waxing the City studio. Please contact the studio directly for details.